Manager : Small Business Services (138228)

Nedbank Private Wealth; Knysna; On-site; ZAR 30,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Relationship Manager to deliver tailored banking solutions to clients. This role emphasizes understanding client needs through proactive relationship management, ensuring compliance with risk standards, and collaborating with internal and external stakeholders. The ideal candidate will possess strong banking knowledge, excellent communication skills, and a proven track record in relationship management. Join a dynamic team where you can make a meaningful impact and contribute to the achievement of business strategies while fostering a culture of growth and transformation.

Qualifications

• 2-3 years in relationship management or banking environment.
• FAIS Accreditation Level 1 preferred.

Responsibilities

• Deliver banking solutions through understanding client needs.
• Manage client relationships according to credit principles.
• Collaborate with third parties to deliver client solutions.

Skills

Relationship Management

Risk Management

Data Analysis

Business Acumen

Communication

Education

Matric / Grade 12 / National Senior Certificate

Finance related Degree or Diploma

Tools

Microsoft Office

Job description

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of clients business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time processes and support teams) to optimize value against client expectations.
• Comply with risk standardspolicies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the business strategy objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems process services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buyin for developing new and / or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Must have FAIS Accreditation Regulatory Examination Level 1.
• Preferably completed aFinance related Degree or Diploma.

Minimum Experience Level

• Must have 23 years in a relationship management or banking environment
• Must have Small Business Servicesproduct knowledge and experience

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decisionmaking process
• Nedbank culture
• Cluster Specific Operational Knowledge
• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sustaining Customer Satisfaction

Please contact the Nedbank Recruiting Team at

Required Experience :

Manager

Key Skills

Accounts Assistant Credit Control,Autocad Design,Corporate Risk Management,Lab Testing,AC Maintenance,Accident Investigation

Employment Type : Full Time

Experience : years

Vacancy : 1

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