Manager: Small Business Services

Nedbank; Vryburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

NedBank seeks a Manager for Small Business Services in Vryburg, responsible for delivering banking solutions through relationship management. Candidates should possess a degree in Business or Finance and 2-3 years of experience in a banking environment. The role includes client interaction, risk management, and improving service delivery in alignment with NedBank's values and strategies.

Qualifications

• 2-3 years in a relationship management or banking environment.
• 2-3 years' Sales experience in a target-driven environment.
• FAIS Accreditation Regulatory Examination Level 1 preferred.

Responsibilities

• Deliver banking solutions that meet client needs through relationship management.
• Manage client relationships according to credit principles.
• Track and analyse financial reports against agreed measures.

Skills

Banking knowledge

Data analysis

Communication

Building Trusting Relationships

Business Acumen

Education

Degree in Business or Finance related qualifications

Matric / Grade 12 / National Senior Certificate

Tools

Microsoft Office

Job description

Manager: Small Business Services

Requisition Number-138909

Closing Date- 12 June 2025

Location- Vryburg

Job Family Sales And Services Career Stream Relationship Management Leadership Pipeline Manage Self: Professional FAIS Affected FAIS Affected - Yes Job Purpose To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank. Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Must have a Degree in Business or Finance related qualifications
• FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

• Must have 2-3 years in a relationship management or banking environment
• Must have 2 -3 years' Sales experience in a target driven environment?

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at [phone]