Manager Retail Store

KAL Group Limited; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading agricultural retail company in Durban is seeking an experienced retail store manager. The role involves overseeing sales, staff, and inventory, with a focus on maximizing profitability and customer satisfaction. The ideal candidate has a National Diploma and at least 5 years of retail management experience. This is an opportunity to grow within a diverse and dynamic team.

Qualifications

• 5 years related experience in retail sales with managerial experience.
• Ability to effectively communicate and negotiate.
• Excellent MS Office skills.

Responsibilities

• Manage a retail store including sales, staff, inventory.
• Prepare annual budgets and analyze variances to maximize profitability.
• Drive customer satisfaction by addressing complaints.

Skills

Communication Skills

MS Office proficiency

Leadership

Education

National Diploma in Business Administration, Commerce, Accounting, or related field

Job description

Join the dynamic team at Agrimark Operations Ltd, a growth-focused business and subsidiary of KAL Group Ltd, which is proudly listed on the Johannesburg Stock Exchange (JSE). Spanning over 100 locations across South Africa and a growing ecommerce presence, Agrimark Operations Ltd with its retail branches and specialist brands offer high-quality farming supplies, solutions, and a broad range of retail products to a diverse customer base that share the same love of the land, sense of community, and can-do attitude.

Job Specification

Reporting into the Regional Manager Operations, the incumbent would be responsible for managing a retail store, which includes overseeing sales, staff, inventory and operational & administrative systems and controls.

Minimum Requirements

• National Diploma in Business Administration, Commerce, Accounting, or related field
• 5 years related experience in retail sales with a proven track record in a managerial capacity
• Ability to effectively communicate and/or negotiate with high level of proficiency
• Excellent MS Office skills and knowledge of retail operating systems
  
  

Key performance indicators

The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

Growth

• Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
• Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays
  
  

Optimisation

• Achieves financial objectives by preparing an annual budget, scheduling expenditures, maintain branch controls, and analysing variances to maximise profitability and meet sales targets
• Maintain proper stock management, i.e stock controls and reconciliations
• Promote high levels of customer satisfaction by addressing customer complaints
• Compliance with internal company policies, procedures, processes, and external regulations
  
  

Leveraging Culture & Diversity

• Ability to lead a high impact team and collaborate with different stakeholders
• Building trusting relations and inspire relations amongst the internal and external stakeholders
  
  

Digital Transformation

• Driving the automation/optimization of digital processes and inventory control platforms
• Develop consumer-facing content across a variety of segments to publicise the company's products & brands
  
  

Key leadership attributes

The incumbent would need to have the ability to progress and add continuous incremental value – having impact!

• Dealing with complexity
• Sound pragmatic judgement
• Self - awareness
• Achievement orientation
  
  

As part of the KAL Group Ltd – a diversified JSE-listed retail group that operates in agricultural retail, fuel & convenience, and manufacturing markets – you will join a group of companies with more than 270 operating units across South Africa and Namibia.

You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.

If this excites you, learn more about Agrimark Operations Ltd and KAL Group Ltd here: www.kalgroup.co.za/careers/life-at-kal-group

Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. Agrimark Operations Ltd applies the principles of equal employment in line with our company’s Employment Equity objectives. Please note that in order to consider your application or interest, KAL Group Ltd will have to process your personal information and that such processing will be subject to the KAL Group HR Processing notice which can be accessed by viewing it on the KAL Group Ltd website under the following hyperlink: https://www.kalgroup.co.za/legal/