Manager : Public Relations & Events

Capitec Bank Ltd; Stellenbosch; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Capitec Bank seeks a dynamic PR Manager to shape and share its bold brand story. In this critical role, you will develop PR strategies, craft impactful narratives, and serve as a media liaison, fostering a positive public image for one of South Africa's leading banks. Ideal candidates will have extensive PR experience and a proven ability to navigate high-stress situations while leading teams effectively.

Qualifications

• 8–10 years of PR experience with a strong focus on media relations.
• Proven track record in managing high-pressure situations.
• Excellent written and verbal communication skills.

Responsibilities

• Develop and lead an integrated PR strategy supporting business goals.
• Craft compelling narratives and drive earned media coverage.
• Measure and report on media performance.

Skills

Media Relations

Crisis Communication

Strategic Storytelling

Team Leadership

Communication Skills

Education

Qualification in Communications, Journalism, Marketing

Job description

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We appoint energized and motivated people for their potentialandcontinuously look fortalented, driven individualstohelp usinnovate and evolve.That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Why Join Capitec Marketing?

At Capitec, our Marketing and Communications division is more than just a support function — it's a strategic driver of growth. We’re building a world-class, integrated marketing team that is shaping one of South Africa’s most loved and trusted brands. Our bold and purpose-led strategy is positioning Capitec as a lifestyle brand beyond banking, helping clients at every life stage — from their first job to growing a business.

You’ll be part of a dynamic, multi-disciplinary team made up of brand builders, digital marketers, client experience specialists, and public relations experts — all working together to connect meaningfully with over 40 million South Africans. With a strong focus on innovation, AI adoption, creative excellence, and talent development, this is a space where ideas matter, and your impact is real.

What you’ll do:

As PR Manager, you’ll be at the forefront of Capitec’s bold brand journey — shaping stories that matter, building public trust, and positioning the bank as a purpose-led voice in the media.

You will:

• Develop and lead an integrated PR strategy that supports business and brand goals.
• Craft compelling narratives that resonate with media, customers, and the broader public.
• Drive earned media coverage across national, regional, and digital platforms.
• Lead proactive and reactive media engagement, ensuring consistent, on-brand messaging.
• Partner with internal teams and agency collaborators to amplify key campaigns and announcements.
• Provide strategic counsel during reputational or crisis moments.
• Identify and manage thought leadership opportunities to elevate Capitec’s voice in financial and broader conversations.
• Measure and report on media performance and sentiment, constantly optimising for impact.

What You’ll Bring:

• 8–10 years of PR experience, with a strong focus on media relations, crisis communication, and proactive storytelling.
• A proven track record in leading and mentoring teams, managing both day-to-day comms and high-pressure situations.
• Excellent written and verbal communication skills — clear, confident, and strategic.
• The ability to craft compelling narratives, manage media queries, and build lasting relationships with journalists.
• Experience navigating complex, high-stakes environments, particularly in industries like finance, telco, or tech.
• Hands-on expertise in crisis and issues management, including crafting responses, coordinating across stakeholders, and protecting brand reputation.
• A relevant qualification in Communications, Journalism, Marketing, or a related field.
• A willingness to relocate to Stellenbosch and work from the office full-time — we believe proximity builds agility and deeper connection.

Why Choose Capitec?

We are a bank, but we’re much more than that.We believe that banking is about enabling peopleto control their financial lives through banking that is simplified, accessible, affordable, and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better. With a focus on innovation, growth, and internal mobility, we strive to offer you a career with endless possibilities for personal and professional growth.

If you're ready to shape the future of finance with Capitec, join our talent pool and be a part of something special. We’re excited to connect with you!

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06