Manager Project Services

IQVIA; Centurion; Hybrid; ZAR 600,000 - 800,000; Full time

Job summary

Join a leading global provider of clinical research services as a Client Delivery Team Manager. This role involves managing teams, ensuring compliance in clinical trials, and fostering a culture of excellent customer service while driving new business opportunities. It offers extensive professional development, global exposure, and a collaborative work environment focused on well-being.

Benefits

Global exposure

Variety of therapeutic areas

Collaborative team environment

Cutting-edge technology access

Career development opportunities

Work-life balance focus

Qualifications

• Minimum 4 years of experience in clinical trials or related project management.
• Strong knowledge of laboratory processes and central laboratory operations preferred.

Responsibilities

• Manage the Client Delivery Team to achieve goals and improve processes.
• Ensure compliance with FDA and EMEA guidelines, and maintain Good Clinical Practices.
• Lead project planning and execution while mentoring team members.

Skills

People Management

Cross-Functional Leadership

Clinical Trial Knowledge

Project Management

Education

Bachelor's Degree in Life Sciences

Equivalent combination of education, training and experience

Job description

Homebased officebased hybrid options available

IQVIA Laboratories is a global leader in drug discovery and development laboratory services offering a comprehensive suite of central laboratory and specialty biomarker services. Our expertise spans genomics immunoassays flow cytometry anatomic pathology precision medicine assays vaccine assays ADME and bioanalytical services. IQVIA Laboratories also specializes in antibody and biomarker discovery as well as decentralized clinical trial laboratory solutions. Committed to scientific rigor and operational excellence we support every phase of the drug development and discovery process across diverse regions and regulatory frameworks ensuring the highest standards of data integrity and accelerating the delivery of transformative therapies to patients.

Join us on our exciting journey!

Job Overview :

Provide daytoday direction of staff and manage the Client Delivery Team to achieve client and company goals and / or initiatives.

Support direct reports and drive continuous improvement in processes and procedures used by the project team.

Perform duties and responsibilities of Project Manager / Set Up Project Manager when needed for shortterm or longterm assignments.

This position involves extensive mentoring and professional development of direct staff within the Customer Delivery Teams : performance management including appraising performance and guiding professional development rewarding and disciplining employees as applicable.

Develop and encourage a culture of delivering bestinindustry customer service by ensuring rapid identification of issues and problems and ensuring timely communication of resolution outcomes to both internal and external customers.

Ensure that studies are planned and executed in accordance with FDA ICH and / or EMEA guidelines and that Good Clinical Practices are followed at all times .

Report metrics to Associate Director related to productivity and quality.

Actively participate or lead external customer meetings with sales to drive new and repeat business .

As needed administer study training to sites CRA and sponsors and establish regular lines of communication with sites to manage ongoing project expectations and issues .

Report on team performance against contract client expectations and project baselines to management .

Requirements :

• Bachelors Degree Life Sciences and / or related field Pref
• Other Equivalent combination of education training and experience may be accepted in lieu of degree.
• Minimum 4 years of experience in clinical trials / hospitalfunded research project management or laboratory environment.
• Strong people management skills with the ability to develop and lead crossfunctional teams.
• Strong knowledge of Project Services processes the company laboratory processes and / or equivalent working knowledge of central laboratory operations preferred.
• Experience in successfully leading large global and complex Phase IIV clinical trials.

Join IQVIA to see where your skills can take you

• Global exposure
• Variety of therapeutic areas
• Collaborative and supportive team environment
• Access to cuttingedge and innovative inhouse technology
• Excellent career development and progression opportunities
• WorkLife Balance with a strong focus on a positive wellbeing.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at

Required Experience :

Manager

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

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