Manager Perishables

Pick n Pay Retailers; Cape Town; On-site; ZAR 260,000 - 380,000; Full time

Job summary

Pick n Pay is seeking a capable Perishables Department Supervisor to oversee day-to-day operations, ensuring quality, freshness and outstanding customer service in a fast-paced environment. You will manage in-store processes, drive efficiency and uphold safety and health standards.

With matric and at least two years in a supervisory role within fresh departments, you will lead a team, monitor stock, control costs and ensure accurate merchandising.

Qualifications

• Matric with at least 2 years in a supervisory/management role in fresh departments.
• Experience in the Perishable department preferred.

Responsibilities

• Oversee day-to-day operations of the perishable department, ensuring quality and freshness.
• Implement merchandising standards and monitor temperature controls.
• Manage inventory, ordering, and waste to maximise turnover and profitability.
• Lead staff, schedule shifts, and provide ongoing training.
• Engage with customers and resolve issues to maintain service excellence.
• Ensure compliance with health and safety regulations and audits.

Skills

Leadership

Time Management

Customer Service

Financial Acumen

Problem-Solving

Attention to Detail

Health and Safety Knowledge

Education

Matric

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! To oversee the day-to-day operations of the perishable department, ensuring the high-quality and freshness of products, efficient operations, excellent customer service and compliance with safety and health regulations.

Matric 2 years in a supervisory/management position within the fresh departments. Previous experience in the Perishable department is preferable.

Competencies:

• Leadership: Ability to lead and motivate a team, providing clear direction and ensuring that staff are well-trained and productive.
• Time Management: Ability to manage time efficiently, prioritising tasks to meet customer demands.
• Customer Service: Strong interpersonal skills with a focus on providing excellent service and resolving customer issues effectively.
• Financial Acumen: Basic understanding of budgeting, cost control, and financial reporting principles. Understanding of pricing strategies and profitability management.
• Problem-Solving: Ability to handle production issues, staff concerns, and customer complaints quickly and effectively.
• Attention to Detail: Ensuring product quality, cleanliness, and adherence to standards across all areas of the perishables department.
• Health and Safety Knowledge: Strong understanding of food safety regulations, health standards, and equipment maintenance.

Key Responsibilities:

• Operational Management: Oversee the perishable department’s daily operations, including minimizing waste, ordering, inventory management. Implement merchandising standards to ensure quality and presentation of products to maximise the visibility and turnover of perishable goods. Monitor and ensure temperature controls in fridges are set and maintained at required levels. Implement all promotional activities to ensure adherence to the promotional calendar.
• Quality Control: Conduct regular inspections of perishable products to ensure compliance with quality and safety standards. Address any discrepancies in product quality promptly and adjust accordingly to meet the required standards.
• Inventory Management: Analyze sales data and inventory reports to optimise inventory management. Monitor and manage inventory levels, ensuring adequate stock levels are maintained to avoid shortages or over stocks. Control waste and ensure efficient use of products to maximize profit margins.
• Staff Management: Foster a positive working environment, promote teamwork, and provide continuous training to improve staff performance. Manage staff scheduling to ensure adequate coverage in the department times for increased customer service. Monitor staff adhere to safety, hygiene and food handling procedures. Address any non-compliance promptly.
• Customer Service: Engage with customers to provide product information, address any queries, and resolve complaints. Enhance the shopping experience by ensuring the highest quality of customer service.
• Financial Management: Manage the department budget, track expenses, monitor sales and control costs to ensure profitability. Monitor financial performance and report on key metrics i.e. sales, profit margins, and waste management.
• Compliance and Health Standards: Ensure that the department complies with all health and safety regulations, including product storage, handling, and merchandising. Conduct regular audits and inspections of the front and backup areas to ensure staff maintains the high standards of hygiene and safety in the department. Enforce food safety by implementing daily checklist and maintain health and safety standards.

Closing date: 21 August 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value. Our Mission We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop Our Values Our values are deeply embedded in our culture and guide our actions: Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success. Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding. Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement. Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box. Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions. Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities. Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions. Accountability: We are all accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business. Why Pick n Pay? At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together. View our career opportunities.