Fintech is entering a new phase where operational and commercial excellence has become critical for success. We at MTN believe this is a game changer in terms of our business strategy. We are looking for an incumbent to join us as we build a successful business together.
The Manager, Master Data Management owns the master data strategy, data management framework, and data governance, and leads the day-to-day operation of master data support, service management and first-level support, ERP release and demand management, user provisioning, and Segregation of Duties (SoD) management. The role sets standards, manages the analyst team, and is accountable for data quality, control effectiveness, business continuity, and audit readiness across all supported entities.
As part of your portfolio as Manager, Master Data Management , you will be responsible to:
- Develop and lead the enterprise ERP Master Data Management strategy, governance framework, policies, standards, and processes, ensuring a single source of truth across Fintech entities.
- Own governance and data quality across key master data domains, including supplier, customer, item, project, chart of accounts, and budget data.
- Monitor data quality, compliance, and usage KPIs across operating entities, driving data cleansing, cross-system reconciliations, and resolution of data integrity issues.
- Oversee ERP data flows, integrations, conversions, and new entity or module implementations, ensuring accurate source reconciliation and business sign-off.
- Maintain alignment between subledgers and the general ledger, including chart of accounts, accounting rules, ledger mappings, reconciliations, and financial close controls.
- Provide financial modelling, scenario analysis, business case development, and analytical support to inform management decision-making.
- Lead ERP functional enhancements and business demands through the SDLC, including requirements definition, functional design, testing, implementation, and change impact management.
- Manage ERP releases, incidents, problems, and new functionality in collaboration with vendors and business stakeholders to optimise system performance and user experience.
- Govern user access, role management, segregation of duties, periodic access reviews, and ERP licence optimisation across Fintech entities.
- Drive process improvement and automation through workflows, exception reporting, dashboards, analytics, and RPA opportunities.
- Lead, coach, and develop Master Data Analysts while coordinating delivery across business, Finance, Technology, and other key stakeholders.
The incumbent must have the following:
- Bachelor's degree in computer science, Finance, Accounting, or any numerate field.
- At least 8-10 years of progressive experience in master data management, ERP operations, financial systems, Finance process automation, including at least 3 years leading related systems team.
- Hands-on experience with ERP such as NetSuite, Sage X3, Microsoft Dynamics, Oracle EBS, IFS, Oracle Fusion etc.; experience with NetSuite is an advantage.
- Strong understanding of data governance frameworks, data quality management, and data architecture, and of how master data supports financial close and reporting.
- Practical knowledge of ERP role-based access design, segregation of duties, user access reviews, and internal and external audit requirements.
- Experience managing SaaS release cycles, the SDLC, and ITIL-based incident, problems, and change management with vendors and support partners.
- Working knowledge of business intelligence and reporting tools, with the ability to define reporting frameworks and analyse large data sets.
- Strong stakeholder management, communication, and presentation skills, with the confidence to engage senior leadership.
- Professional certifications such as NetSuite certification, CDMP, PMP, CBAP, ITIL, CISA, or an accounting qualification (ACCA, CPA, CIMA) are preferred.
- French speaking
Closing date: 10 November 2026.