Manager: Marketing Operations

Capitec Bank; Stellenbosch; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading financial institution in Stellenbosch is seeking an experienced marketing operations professional. The role focuses on maximizing marketing effectiveness by optimizing processes and streamlining technologies. Ideal candidates will have extensive experience in marketing operations, strong project management skills, and a strategic mindset. A bachelor's degree in Marketing or Systems Analysis is required, along with proven expertise in CRM and marketing technology platforms.

Qualifications

• 5 years in a similar role, ideally with 10-15+ years in marketing operations.
• Proven expertise in marketing operations and understanding of Creative and Comms strategy.
• Experience in CRM and automation tools, along with strong analytical capabilities.

Responsibilities

• Maximize marketing effectiveness through process optimization.
• Streamline operations, technologies, and workflows.

Skills

Analytical Skills

Communications Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Leadership Skills

Project Management Skills (Methodology Specific)

Strategic Thinking Skills

Education

Grade 12 National Certificate / Vocational

Bachelor's Degree in Marketing or Systems Analysis

Advanced Diploma in Project Management or Business Management

Job description

Purpose Statement

To maximise the effectiveness of marketing efforts through optimising processes and streamlining operations, technologies and workflows

Experience

Minimum/Ideal

• 5 years in a similar role, with 10 -15+ years of experience in marketing operations or related roles within high-growth or complex organizations.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• Bachelor's Degree in Marketing or Systems Analysis

Qualifications (Ideal or Preferred)

• Advanced Diploma in Project Management or Business Management

Knowledge

Minimum/Ideal

• Proven expertise in marketing operations with a clear understanding of the Creative and Comms strategy process
• Expertise in marketing technology platforms, including CRM and automation tools
• Strong analytical mindset with experience in data management, segmentation, and reporting.
• Exceptional project management skills with a track record of streamlining processes and delivering measurable outcomes.
• In-depth knowledge of marketing best practices, compliance regulations, and emerging trends.

Skills

• Analytical Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Leadership Skills
• Project Management Skills (Methodolgy Specific)
• Strategic Thinking Skills

Conditions of Employment

• Clear criminal and credit record