Manager in training - Warehousing

RSC Consulting Services (Pty) Ltd; Gqeberha; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is looking for a motivated graduate to join their Manager-in-Training Program. This exciting role offers the chance to develop into an Operations Manager within the warehousing and cleaning solutions sectors. You will undergo a structured training program in Johannesburg, gaining hands-on experience in managing operations, optimizing processes, and enhancing service delivery. This is a fantastic opportunity for someone eager to build a career in operations management, with a focus on logistics and facilities management. If you are passionate about delivering quality service and ready to take on new challenges, this role is perfect for you.

Qualifications

• 2-3 years of experience in operations or management, preferably in warehousing or cleaning.
• Strong communication and problem-solving skills with a proactive attitude.

Responsibilities

• Support daily operations and process improvement in warehousing and cleaning.
• Collaborate with teams to ensure service delivery meets client expectations.

Skills

Communication Skills

Problem-Solving Skills

Organizational Skills

Interpersonal Skills

Results-Driven Approach

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Operations Management

Bachelor’s degree in Supply Chain Management

Bachelor’s degree in Facilities Management

Tools

Microsoft Office Suite

Warehouse Management Systems (WMS)

Job description

Job Title: Manager in training - Warehousing

Location: Johannesburg (Gauteng) – Initial Training Period

Future Location: Port Elizabeth – Post-Training Deployment

Job Summary:

We are seeking a motivated graduate with 2–3 years of experience to join our Manager-in-Training Program. This role is designed to provide you with the opportunity to develop into an Operations Manager in the warehousing and cleaning solutions sectors. You will undergo a structured development program based in Gauteng (Johannesburg) for 6 to 12 months. Upon successful completion of the training period, you will transition into a full-time operational role based in Port Elizabeth.

During the training phase, you will gain hands-on experience in managing day-to-day operations, process optimization, and service delivery. This is an excellent opportunity for someone eager to build a career in operations management with a focus on logistics and facilities management.

Key Responsibilities:

Operational Support & Process Improvement:

• Support the day-to-day management of warehousing and cleaning operations to ensure smooth, efficient service delivery.
• Learn and assist in the optimization of operational processes, including inventory management, order fulfillment, and cleaning services.
• Assist in identifying opportunities to improve operational efficiency, reduce costs, and enhance service quality.

Training & Development:

• Participate in a structured training program in Johannesburg covering all aspects of warehousing and cleaning operations.
• Develop key skills in project management, team leadership, and problem-solving through hands-on experience and mentoring.
• Gradually take on more responsibility, including managing small projects or teams under the guidance of senior managers.

Client & Team Collaboration:

• Collaborate with internal teams (operations, logistics, warehouse, cleaning, and customer service) to ensure that service delivery meets client expectations.
• Learn to handle client inquiries, concerns, and feedback, working to resolve issues quickly and efficiently.
• Support the coordination of logistics, resource management, and scheduling for warehousing and cleaning services.

Quality Control & Compliance:

• Assist in monitoring service quality, ensuring compliance with company standards, industry regulations, and client requirements.
• Conduct quality checks and audits in both warehousing and cleaning services to identify any areas of improvement.
• Support the development of training materials and standard operating procedures to maintain high service levels.

Data Tracking & Reporting:

• Help track operational performance using key performance indicators (KPIs) and assist in preparing reports for senior management.
• Assist in gathering data for performance reviews and operational analysis, contributing to continuous improvement initiatives.

Problem Solving & Troubleshooting:

• Identify operational challenges and support the development of practical solutions to improve service delivery and operational efficiency.
• Learn how to manage unexpected issues, including logistical challenges or client service disruptions, and respond in a timely and effective manner.

Required Skills & Qualifications:

Experience:

• 2–3 years of experience in operations, business development, or management within the warehousing or cleaning industries, or a similar field.
• Experience with operational processes such as inventory management, logistics, or facilities management is preferred but not required.

Skills:

• Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams and build positive relationships with clients.
• A proactive, results-driven approach with a willingness to learn and take on new challenges.
• Organizational skills, attention to detail, and the ability to manage multiple tasks and priorities.
• Strong problem-solving skills and a desire to improve processes and service delivery.

Education:

• A Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, Facilities Management, or a related field is required.

Software & Tools:

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Familiarity with Warehouse Management Systems (WMS) or facilities management software is a plus.

Desirable Traits:

• A strong interest in operations management and a desire to develop as a future Operations Manager.
• High levels of motivation, initiative, and a passion for delivering quality service.
• A collaborative mindset, with the ability to work well in a team and learn from experienced mentors.