Manager Franchise Business at PnP

Role Summary

To ensure Franchisees run a profitable business and enforce Corporate governance and compliance.

Minimum Requirements

1. Financial/Business Tertiary qualification
2. 3-5 years relevant retail/FMCG experience within store operations
3. Above average MS Office skills, specifically good skills in PowerPoint and Excel
4. Good understanding of store Operations and the interdependencies across functional areas as well as Supply Chain
5. Working knowledge of SAP experience is advantageous.

Competencies

1. Expert communication skills (Verbal and Written)
2. Strong analytical and problem solving skills
3. High levels of influential skills
4. Strong numerical ability and business mindedness
5. Strong conceptual/abstract thinking
6. Results orientated with a sense of urgency
7. Self-management skills
8. Ability to interpret data
9. Adaptability

Key Responsibilities

1. Ensure that merchandising and category management standards are implemented and maintained within a store.
2. Monitor and evaluate the success of the implemented sales promotions in stores.
3. Analyse sales, net gross, net profit, expense and wage reports to indicate opportunities to improve business.
4. Monitor stockholding in days cover to maintain a healthy cash flow status in the business.
5. Investigate reasons for late/non-payment and produce a sustainable plan to get the store back to paying on time.
6. Motivate the Franchisee and the management team to meet finance and administration efficiencies.
7. Provide advice on shrinkage controls ensuring alignment to corporate shrinkage process.
8. Implement corporate controls for ITD, shop-use, waste recording, RTC and capturing of free stock.
9. Provide advice on how to leverage the current systems and processes to get the optimum benefit to increase the efficiency of the store.
10. Support Franchisees through retail initiatives and activities.
11. Facilitate the implementation roadmap of business solution impacting the Franchise community to ensure successful delivery and that adoption is sustainable and maximises the positive impacts on the store.
12. Manage cross functional conflicts, risks and opportunities associated with new initiatives to improve efficiency and effectiveness within the Franchise community.
13. Monitor compliance to operations manual and communicate any identified deviations to the Franchisee for corrective action.
14. Ensure compliance to legislation and all regulations governing the operation of the store/s (i.e. food safety, H&S, Licensing, etc.).