Manager, Devices

Standard Bank Group; Johannesburg; On-site; ZAR 600,000 - 850,000; Full time

Job summary

A leading financial services group in Africa seeks a candidate for overseeing the management of devices in Johannesburg. This role entails procurement, inventory management, and strategic alignment with business goals to enhance customer satisfaction. Candidates should possess a commerce degree and extensive experience in terminal management, aiming for growth in a dynamic environment.

Qualifications

• 5-7 years of terminal and device experience.
• Experience with telephonic devices, tablets, smart home solutions.
• Strong client knowledge and understanding of consumer banking.

Responsibilities

• Oversee development, procurement, inventory management of devices.
• Work closely with vendors and internal teams.
• Ensure availability of high-quality devices meeting customer needs.

Skills

Adopting Practical Approaches

Conveying Self-Confidence

Convincing People

Developing Expertise

Developing Strategies

Embracing Change

Examining Information

Exploring Possibilities

Making Decisions

Meeting Timescales

Providing Insights

Upholding Standards

Education

Diploma or Degree in Commerce

Job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group and an innovative player on the global stage. We offer a variety of career-enhancing opportunities and the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals to businesses of all sizes, high net worth families, and large multinational corporates and institutions. We are passionate about creating growth in Africa, bringing true, meaningful value to our clients and communities, and creating a real sense of purpose for our employees.

Job Description

Responsible for overseeing the development, procurement, inventory management, and lifecycle management of devices (terminals) offered by MVNO. Work closely with vendors, internal stakeholders, and cross-functional teams to ensure the availability of high-quality devices that meet customer needs and drive business growth. Build effective value propositions centered around devices.

Qualifications

Diploma or Degree in Commerce or equivalent experience.

Experience Required

5-7 years of terminal and device experience, including telephonic devices, tablets, smart home solutions, etc.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Conveying Self-Confidence
• Convincing People
• Developing Expertise
• Developing Strategies
• Embracing Change
• Examining Information
• Exploring Possibilities
• Making Decisions
• Meeting Timescales
• Providing Insights
• Upholding Standards

Technical Competencies:

• Client Knowledge
• Client Retention
• Client Servicing
• Customer Understanding (Consumer Banking)
• Electronic Communications & Devices
• Product Knowledge (Consumer Banking)
• Risk Identification
• Workflow Management