Manager: Customer Demand Planning

Toyota SA; Johannesburg; On-site; ZAR 500,000 - 650,000; Full time

Job summary

A leading company in the automotive industry is seeking a qualified candidate for the Parts Supply Department in Johannesburg. This role is focused on enhancing part availability and utilizing data simulations to meet customer demand effectively. Candidates should have a strong background in industrial engineering and experience in data sciences. The successful applicant will also be responsible for strategic planning and effective management of customer demand.

Qualifications

• Minimum 5-8 years' experience in Data Simulation and Data sciences.
• Excellent verbal and written communication skills.
• Good proficiency in data analysis and reporting.

Responsibilities

• Improve part availability for Rental and Fleet customers.
• Simulate Vehicle sales data for demand planning.
• Manage daily and monthly customer demand planning.

Skills

Communication skills

Data analysis

Problem-solving

PC Literacy

Education

NQF Level 6 (Industrial Engineering or related)

Job description

A vacancy exists in the Parts Supply Department, which forms part of the Customer Service Division and is based in Johannesburg, TAPC (Atlas Road). This position will focus on data simulations and strategic outlook to determine the customer demand for service parts.

KEY PERFORMANCE AREAS:

• Improve part availability for Rental and Fleet customers
• Improve part availability during new model launches
• Improve part availability during model run out
• Simulate Vehicle sales data for demand planning
• Implement and Maintain dealer stocking policy
• Maintain VOR/ZEO Ratio
• Maintain service rate at dealer level
• Manage daily and monthly customer demand planning

QUALIFICATIONS AND EXPERIENCE:

• NQF Level 6 (360 credits on level 8 framework) – Industrial Engineering or related
• Minimum 5 – 8 years’ experience in Data Simulation and Data sciences
• Excellent communication skills (verbal and written)
• PC Literacy (MS Office Packages, SAP R3 and G-Topas system application)
• Good proficiency in data analysis and reporting
• People management experience

COMPETENCIES:

• Accurate information gathering and analysis
• Awareness and commitment to our mission
• Strategic reallocation of resources and review of work methods
• Suitable assignment and objective performance review
• Communication and sharing of mid to long term plans
• Establishing framework and systems for organizational learning
• Awareness of situations and decisiveness
• Create an innovative vision
• Perseverance
• Feedback of evaluation results and long-term development of others

THIS APPOINTMENT WILL BE MADE IN LINE WITH THE COMPANY’S EMPLOYMENT EQUITY POLICY