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A leading retail chain in South Africa seeks a management professional to oversee operations in Mitchells Plain. The role involves ensuring adherence to merchandise standards, supervising staff, and managing inventory to maximize turnover. Ideal candidates must have a Grade 12 qualification and at least 2-3 years in a supervisory role, preferably in clothing or general merchandise.
time left to apply End Date: August 14, 2025 (6 days left to apply)
job requisition id JR103490
It's fun to work in a company where people truly BELIEVE in what they're doing!
To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.It's fun to work in a company where people truly BELIEVE in what they're doing!
To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.Minimum requirements
Grade 12/ Matric
Minimum 2 – 3 years’ experience in a supervisory role
Clothing/ General Merchandise experience required.
Competencies
Communication
Controls quality & standards
Customer orientation / Passion for customer
Delegation
Team orientation
Key responsibilities
Merchandise Management
Ensures that hygiene, housekeeping and safe work standards are maintained
Monitors adherence to merchandise/display standards
Conducts regular quality checks on merchandise
Checks that pricing of products are correct
Optimises stock levels
Ensures the safe handling of and disposal of hazardous chemicals
Identifies possible hazards in the workplace
Manages inventory
Monitors quality checks on merchandise
Checks and advises on merchandising safety and hygiene standards
Monitors competitor developments and customer profiles
Develops and builds supplier relationships
Analyses category performance
Finance
Monitors departmental gross margins and turnover and identifies deviations
Conducts bi-annual stock take
People Management & Development
Evaluates the performance of subordinates against agreed objectives and standards
Monitors, assists and advises on staff performance
Supervises staff
Provides input into scheduling requirements for the department
Operations & Maintenance
Ensures that all equipment is maintained in effective working order
Ensures that equipment is operated in accordance to laid down standards
Ensures that checks are carried out on faulty equipment before calling out relevant contractor
Ensures that back-ups are well maintained
Shrinkage & Security
Controls Soilage
Controls mark-downs and shrinkage
E nsures adherence to security procedures
Implements shrinkage control measures
Monitors all areas of possible loss due to theft, freebagging, fraud, and/or carelessness
Opens and locks store
Attends to alarm call-outs
Ensures that cash office procedures and security checks are adhered to
Administration
Completes all relevant administration documentation
Monitors and checks accuracy of LAN listing wit reference to incorrect barcodes and discontinued lines
Monitors and checks that price changes are actioned daily
Analyses stock reports
Confirms daily rosters and follows up on deliveries
Utilises daily stock reports
Customer Service Management
Provides customers with information on store layout, product availability and customer services
Listens, confirms and responds to customer request for products and services
Deals with customers who wish to return/exchange/repair goods previously purchased
Performs front-line duty
Handles customer complaints
Sales Promotions
Plans and implements sales promotions
Plans and implements the execution of in-store promotions
Monitors the implementation of promotional activities in store
Evaluates the success of promotional activities in-store
Closing date: 13 August 2025
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Discover who we are
At Pick n Pay, we aremore than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment toofferingcustomersthe bestin quality, and value.
Our Mission
We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop
Our Values
Our values are deeply embedded in our culture and guide our actions:
Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success.
Respect and Care: We care for and respect each other. We valueour team's diversity andtreat each other with kindness and understanding.
Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement.
Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their rolesand thinkoutside the box.
Honesty and Integrity: We live by honesty and integrity.We operate with transparency and trustworthiness in all our interactions.
Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities.
Individual Responsibility: We take individual responsibility.We areresponsible for our actions and decisions.
Accountability: We are all accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business.
Why Pick n Pay?
At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions . Here, your work will be meaningful, recognized, and rewarded.
Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together.View our career opportunities.