Manager Business Intelligence Reporting

Digital Outsource Services; Cape Town; On-site; ZAR 500,000 - 800,000; Full time

Benefits offered by this job

Group Life Cover

Medical Aid Subsidy

Learning and development programmes

Performance tool for feedback

Job summary

Digital Outsource Services is looking for a Manager, Business Intelligence Reporting in Cape Town. You will support the Finance BI Reporting Team by innovating and automating processes to deliver accurate results. Responsibilities include managing a team, engaging with stakeholders, and developing reporting capabilities using Power BI.

Candidates should possess strong leadership experience and expertise in SQL and data integration. This role offers an opportunity to contribute to a dynamic and growing online gaming company.

Qualifications

• Minimum 18 months of leadership experience.
• 3+ years in a BI, Data or SQL Developer role.
• Advanced SQL expertise.
• 3+ years in ETL/ELT development.
• Strong reporting and analytics capability using Power BI and Excel.

Responsibilities

• Manage and lead a team including recruitment and performance appraisals.
• Engage with business stakeholders to understand requirements.
• Ensure adherence to change-management processes.
• Collaborate with product owners and DevOps to deliver software.
• Develop team capabilities and create growth plans.

Skills

Clear, confident communication

Collaborative mindset

Strong organisational skills

Exceptional attention to detail

Adaptability

Education

Relevant degree or diploma in IT, Finance

Tools

Power BI

SQL

Excel

Job description

Kick‑start your career in the online gaming world

We’re part of Super Group, the NYSE‑listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market‑leading online gaming solutions.

Who we are

Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high‑performance gaming experiences using the best technology available.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action‑packed, and we expect you to bring your A‑game.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge, this could be your moment.

Role Overview

Manager, Business Intelligence Reporting – You’ll support the delivery of and execute the Development portfolio within the Finance BI Reporting Team, innovate, automate, and enhance processes to deliver accurate, near‑real‑time results.

Responsibilities

• Manage and lead a team – recruitment, performance appraisals, duty allocation and day‑to‑day leadership.
• Engage with business stakeholders on a technical level to understand requirements and drive solutions.
• Ensure adherence to change‑management processes and SOX controls across all team activities.
• Collaborate closely with product owners, the tech lead and DevOps to cover and deliver software product requirements.
• Develop team capabilities on both business and technical fronts and support growth at individual and collective levels.
• Create personalised career growth plans for each team member using the skills‑assessment framework.
• Represent the team and take accountability for overall delivery and outcomes.
• Integrate ERP and finance data into databases, TM1 cubes and downstream reporting platforms to support financial reporting, planning and publishing of results.
• Design, enhance and optimise data architectures, data models and data marts for migration to AWS, SQL Data Warehouse and ClickHouse.
• Lead and contribute to end‑to‑end data migration initiatives, ensuring data quality, performance, auditability and business continuity.
• Develop and maintain Power BI reports and dashboards consuming data from SQL, TM1 and ClickHouse ensuring consistency and usability for Finance users.
• Automate data extracts and controls required for SOX and audit compliance, with robust logging, monitoring and reconciliation.
• Analyse and improve data pipelines, reporting processes and performance across the BI estate.
• Work closely with Project Managers, Product Owners and Finance stakeholders to deliver agreed outcomes within timelines and scope.
• Provide technical guidance and mentoring to junior team members and support the uplift of data literacy within Finance.

What you’ll bring

• Clear, confident communication (written and verbal) and ability to break down complex ideas.
• Collaborative mindset – working smoothly with cross‑functional teams to hit shared goals.
• Strong organisational skills and ability to manage multiple projects.
• Exceptional attention to detail and a commitment to high‑quality work.
• Adaptability – staying sharp, productive and positive in fast‑moving environments.

Required Experience and Skills

• Minimum 18 months of leadership experience.
• 3+ years in a BI, Data or SQL Developer role (stored procedures, functions, automation of jobs, performance tuning, RDBMS, error handling, incremental loading, change tracking/CDC, etc.).
• Advanced SQL expertise (data modelling, performance optimisation, automation, incremental loading, error handling).
• 3+ years in ETL/ELT development and data integration across multiple source systems (flat files, XML, etc.).
• Strong reporting and analytics capability using Power BI and Excel (advanced Excel skills).
• Ability to produce accurate technical estimates and design scalable solutions based on business requirements.
• Demonstrated mentoring and contribution to technical standards and best practice.

Desirable Skills

• In‑depth knowledge of sports betting markets, odds calculation, betting types and market trends.
• Experience in the online gaming or casino industry and understanding of player behaviour and regulations.
• Familiarity with gambling regulations and compliance requirements in various jurisdictions.
• Experience developing and executing customer retention strategies.
• Relevant degree or diploma in IT, Finance or equivalent practical experience.
• Experience in software development or quality assurance.
• Experience as a finance accountant or finance operations role.
• Experience engaging with finance stakeholders and supporting a financial business unit.
• Experience with modern cloud data platforms and architectures (AWS, Fabric, Synapse, Databricks).
• Exposure to high‑performance analytical databases such as ClickHouse.
• Experience integrating data via APIs and familiarity with event‑driven or asynchronous processing patterns.
• Knowledge of ERP and finance systems – Microsoft Dynamics 365 Business Central, financial data structures.
• Experience with OLAP and cube technologies (TM1, SSAS, Cognos).
• Understanding of regulated environments, including audit, compliance and control considerations.
• Exposure to online gaming and/or sports betting regulatory requirements.

Values

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

Benefits & Support

• Group Life Cover
• Funeral Fund
• Income Continuation Benefit
• Medical Aid Subsidy
• Retirement Annuity Subsidy
• Employee Assistance Programme
• Learning and development programmes
• Performance tool for feedback and career development
• Support from a supportive working environment using leading‑edge technologies

Equality, Diversity & Inclusion

We believe in hiring talented, hardworking and ambitious people from all over the world. We are honest, fair, and focused on helping you succeed – and your work will have real impact from day one.