Manager : Broker Services And Franchise (Centurion)

Avbob South Africa; Gauteng; On-site; ZAR 40 000 - 80 000; Full time

Job summary

Join a forward-thinking organization as a Broker Services and Franchise Manager in Gauteng. This role is pivotal in leading the broker and franchise distribution channels, where you will develop growth strategies and ensure compliance while managing key relationships. With a focus on employee development and a strong customer-centric approach, this position offers a competitive remuneration package. If you're a strategic thinker with a successful sales background and team leadership experience, this is the perfect opportunity to make a significant impact in a dynamic environment.

Benefits

Competitive Remuneration Package

Employee Development Programs

Performance Rewards

Qualifications

• 5+ years in insurance management with brokers or franchise networks.
• FAIS compliance and RE 1 certification required.

Responsibilities

• Develop and implement broker and franchise strategies.
• Manage relationships and ensure compliance with regulations.

Skills

Sales Strategy

Franchise Management

Broker Relationships

Compliance Knowledge

Leadership Skills

Analytical Skills

Education

Business Qualification

Marketing Qualification

Insurance Qualification

Tools

Microsoft Office

CRM Tools

Job description

Job Title: Manager: Broker Services and Franchise (Centurion)

Location: Gauteng, Centurion

Deadline: May 28

Description: We are seeking an experienced Broker and Franchise Manager to lead and support our broker and franchise distribution channels. This role involves developing growth strategies, ensuring compliance, and managing relationships to meet business objectives.

If you are a strategic thinker with a successful background in sales, franchise development, and team leadership, we want to hear from you! Join a company with over years of history and strong customer-centric values.

In return, you will receive a competitive remuneration package and be part of an organization that values employee development and rewards excellence.

Responsibilities include:

1. Broker & Franchise Strategy Development & Implementation: Collaborate with senior management to create and execute strategies aligned with company goals. Design operational plans to attract, onboard, and retain brokers and franchises. Set KPIs for growth, including recruitment and business volume targets, and monitor progress.
2. Broker & Franchise Support & Engagement: Develop processes with internal teams to support brokers and franchisees. Create and maintain policy manuals ensuring compliance. Strengthen relationships with distribution teams to maximize market reach and reduce conflicts.
3. Sales Growth & Market Expansion: Develop growth strategies and tracking mechanisms. Identify new market opportunities and implement expansion plans. Manage sales and marketing budgets, resolve issues, and build strong relationships with brokers and franchisees. Lead franchise growth initiatives and represent the company at industry events.
4. Broker Development and Training: Work with Learning & Development to create training programs. Develop mentorship schemes and provide ongoing support. Foster broker engagement and development.
5. Compliance and Risk Management: Regularly evaluate remuneration models and recommend improvements. Ensure brokers are licensed and compliant with regulations. Monitor brand standards and marketing compliance.
6. Departmental and People Management: Manage and mentor Broker Area Managers. Promote a culture of learning, development, and high performance.
7. Client Relationship Management: Build industry contacts, develop external communication, and promote the company's brand.

Requirements:

• Relevant tertiary qualification (Business, Marketing, Insurance, or related field)
• FAIS compliance (must be registered as a Key Individual with the FSCA)
• RE 1 certification
• Minimum of 5 years in insurance management, especially with brokers or franchise networks
• Proven experience in sales strategy, franchise management, and broker relationships
• Strong knowledge of insurance legislation, compliance, and governance
• Experience in developing broker training programs and mentorship initiatives
• Leadership experience and ability to foster high-performance teams
• Excellent communication, interpersonal, and analytical skills
• Proficiency in Microsoft Office and CRM tools