Manager : Branch | Europcar| Braamfontein, Johannesburg

Motus Holdings Limited; Johannesburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in the car rental industry is seeking a Branch Manager for their Johannesburg location. The successful candidate will drive branch strategy and profitability while managing customer relationships and operational compliance. Applicants should possess extensive management experience and relevant qualifications.

Qualifications

• 5-8 years of relevant experience in branch management.
• 3-5 years of business operations management experience.
• Computer literate with intermediate skills in Excel and Outlook.

Responsibilities

• Develop and implement branch strategy aligned with operations strategy.
• Manage branch profitability and monitor financial metrics.
• Build sustainable customer relationships to ensure retention.

Skills

Computer literacy

Intermediate Excel skills

Customer relationship management

Education

Diploma or equivalent, NQF5

BCom degree or equivalent, NQF6+

Job description

Job title : Manager : Branch | Europcar| Braamfontein, Johannesburg

Job Location : Gauteng, Johannesburg Deadline : July 25, 2025 Quick Recommended Links

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Job Outputs :

• Develop, implement and drive a branch strategy and related improvement plans aligned to the greater Operations strategy.
• Revenue, budget and branch profitability management.
• Monitor the high level revenue, costs, profitability, risk and customer service delivery data and metrics, taking corrective and preventive action where required.
• Continuously monitor actual process turnaround times and quality standards, and resolve issues efficiently to enhance effective customer service delivery.
• Build sustainable customer relationships to ensure retention of customers and growth.
• Implement and oversee compliance and governance processes and policies to manage risk liability.
• Seeking, maximizing and leveraging business and growth opportunities.
• Handling and effectively resolving customer queries and correspondence.
• Management of administration, e.g. banking, management reports, fuel etc.
• Ensure that assets are fully utilized at all times.
• Ensure that regular equipment maintenance and repairs are performed
• Manage and reduce overhead costs.
• Effective daily fleet planning for the branch.
• Enhance profitability through effective yield management.
• Create an engaging, enabling and productive work climate.
• Management and development of staff which includes providing guidance and direction to team members; setting performance standards, measuring performance and providing regular feedback; training; employee relations; recruitment etc.

Qualifications and Experience

Minimum Experience :

• Mid-size - Large branch) 5-8 years relevant experience, of which 3-5 years business operations management experience.
• Qualification in relevant field of study (Diploma or equivalent, NQF5).

Preferred Qualification :

• BCom degree or equivalent business degree / diploma NQF6+.

Minimum Requirements :

• Computer literate with an intermediate level of comfort with Excel and Outlook.