Management Trainee Customer Services

The HEINEKEN Company; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading beverage company is offering a Management Trainee Programme in Cape Town for recent graduates. This 18-month programme focuses on Customer Services within Supply Chain, providing training and mentorship to develop future leaders. Eligible candidates should hold a relevant degree, be South African citizens, and demonstrate strong leadership and analytical capabilities. The company values diversity and inclusion in its recruitment.

Qualifications

• Graduates must be South African citizens.
• Good tertiary academic results are required.
• Strong performance record that can be verified is necessary.

Responsibilities

• Participate in the Management Trainee Programme focused on Customer Services.
• Gain exposure to supply chain support functions.
• Work on an Action Learning Project with specific business deliverables.

Skills

Leadership capabilities

Analytical skills

Problem-solving capabilities

Computer literacy

Education

Degree/BTech in Supply Chain, Logistics, or Marketing

Job description

Overview

Immediate Superior: Customer Services Manager
Job Grade: 9
Location: Cape Town
Function: Supply Chain
Sub Function: Customer Services and Logistics
Type of Contract: Fixed Term
Reference Number: 145199
Closing Date: 03/10/2025

Management Trainee Programme

Supply Chain Customer Services and Logistics

The secret of success is to be ready when the opportunity comes…. Are you ready to start your career? Then look no further, the prospects are exciting and opportunities endless. The Heineken Beverages Management Trainee Programme offers exceptional development opportunities to self-motivated, talented individuals that enables them to achieve their career ambitions! Through a fast-paced, accelerated learning environment, trainees are empowered with a customised development, experience and mentorship needed to take them to senior levels within Heineken Beverages. The programme aims to build competent, well-equipped leaders of the future who will be able to lead the business and progress it to the next level. After completing the traineeship, you should have acquired the relevant technical skills, leadership skills and knowledge base to fit into a leadership position within one of key functions of Supply Chain functions within Heineken Beverages. We are in search of1newly graduated (2025) individual looking to specialize in theCustomer Services function at one of our Customer Services & Logistics siteswithin Supply Chain.

Duration of Programme: A 18-month period comprising of

• Exposure to supply chain support functions with an emphasis in Customer Services
• Stand in periods for specific job roles
• The business value-chain and core business fundamentals

Structure:

• An intensive overview of Supply Chain function streams gaining exposure in the dynamic CS&L environmentand exposure in challenging and exciting projects.
• Graduates are developed and coached by technical experts in their respective fields.
• A learning journey linked to an Action Learning Project with specific business deliverables.

We require Graduates in the following locations:

• Cape Town

Minimum Requirements:

• Tertiary qualification (Degree/BTech) in of the following fields: Supply Chain, Logistics or Marketing
• South African citizen
• Good tertiary academic results
• Computer Literate
• Have the potential to make a positive impact in a challenging environment.
• Strong leadership capabilities
• The person should have a strong performance record that can be verified from past tasks and
• assignments
• Be able to effectively interact with persons of diverse backgrounds and education levels.
• Have good analytical and problem resolving capabilities.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.