MANAGEMENT COUPLE - LODGE

Pronto Labour Team (Pty) Ltd; Mbombela; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company is seeking a MANAGEMENT COUPLE for a 5-Star Game Reserve near Kruger National Park. The Lodge Manager will oversee guest services, administration, and lodge operations, requiring a Diploma/Degree in Hospitality Management and at least 5 years of experience in a similar environment. This role offers on-site housing and a unique opportunity to work in a beautiful setting.

Benefits

On-site housing unit

Qualifications

• Minimum 5 years' experience in a 4 or 5-star lodge environment.
• Experience in front-of-house, HR, admin, and lodge operations.

Responsibilities

• Welcome and check-in guests.
• Manage reservations, cancellations, and guest communications.
• Supervise front-of-house and housekeeping staff.

Skills

Guest Services

Administration

HR Management

Lodge Operations

Microsoft Outlook

Microsoft Word

Microsoft Excel

Social Media Marketing

Education

Diploma/Degree in Hospitality Management

Job description

Position for a MANAGEMENT COUPLE - 5-Star (Big Five Reserve) - Lodge Manager Positions

• Please read both job specifications below before applying. Location: Near Kruger National Park, Mpumalanga.
• Position for a MANAGEMENT COUPLE - 5-Star Game Reserve.
• One on-site housing unit included for the couple.
• No children or pets allowed due to the size of the housing.

Responsibilities and Functions:

The couple will share two separate roles:

1. Position One: Lodge Manager / Guest Services / Admin

• Diploma/Degree in Hospitality Management or similar qualification.
• Minimum 5 years' experience in a 4 or 5-star lodge environment, with experience in front-of-house, HR, admin, and lodge operations.
• Welcome and check-in guests.
• Manage reservations, cancellations, and guest communications.
• Coordinate guest activities, bush experiences, and special occasions.
• Supervise front-of-house and housekeeping staff.
• Prepare rosters and oversee daily tasks.
• Monitor infrastructure conditions and coordinate with maintenance.
• Oversee financial processes, including guest billing, petty cash, and invoicing.
• Ensure booking accuracy (NightsBridge or similar systems).
• Handle procurement tasks.
• Proficient in Microsoft Outlook, Word, and Excel.
• Assist in lodge marketing and social media updates (an advantage).