Management Couple

Bright Search Recruitment (Pty) Ltd; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading hospitality recruitment agency is seeking a Lodge Manager in Johannesburg to oversee all aspects of lodge operations, including guest relations, reservations, and team leadership. The ideal candidate has over 5 years of experience in luxury lodges and possesses relevant qualifications. This role emphasizes high standards in guest service and operational excellence.

Qualifications

• 5+ years experience in 4- or 5-star lodges.
• FGASA Level 2 (NQF 4), Full Trails Guide, ARH + Rifle Handling.
• Valid PDP, First Aid Certificate, and driver's license.

Responsibilities

• Manage all front-of-house and guest relations.
• Oversee reservations, check-ins, and guest communication.
• Lead staff teams, including field and maintenance members.

Skills

Guest relations management

Housekeeping supervision

Operations management

Leadership

Financial management

Education

Hospitality diploma or equivalent

Job description

• Manage all front-of-house and guest relations
• Oversee reservations, check-ins, and guest communication
• Supervise housekeeping and general lodge operations
• Handle lodge administration, finances, and supplier coordination
• Support marketing and social media (advantageous)
• Lead staff teams (1020 people), including field and maintenance teams
• Oversee property maintenance, vehicles, and equipment
• Ensure high standards in all service and operational areas
• Guide and host guests with a focus on Big 5 experiences
• Enforce staff discipline and performance standards

Requirements : For Her :

• Hospitality diploma or equivalent
• 5+ years experience in 4- or 5-star lodges
• Skilled in FOH, admin, HR, and operations
• FGASA Level 2 (NQF 4), Full Trails Guide, ARH + Rifle Handling
• Valid PDP, First Aid Certificate, and drivers license
• 5+ years guiding experience with Big 5 expertise
• Strong staff leadership and maintenance skills

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