Maintenance Technician - Experienced

280 KONE Elevators South Afri; Johannesburg; On-site; ZAR 150,000 - 250,000; Full time

Job summary

KONE is seeking a Maintenance Technician in Johannesburg to deliver high-quality service for elevators and escalators. This role involves combined responsibilities of technical repair and proactive customer communication, supported by essential qualifications in lift mechanics and engineering to ensure safety and satisfaction.

Qualifications

• Experience as a Maintenance Technician.
• Qualifying certificates in lift mechanics and engineering.
• At least 12 months shadowing a competent lift mechanic.

Responsibilities

• Ensure customer satisfaction through quality service.
• Manage site environment and risks during service.
• Maintain relationships with customers and end-users.

Skills

Customer service

Communication

Basic IT skills

Education

Red seal trade test certificate for a lift mechanic

NQF level 4 certification

Electrical / Mechanical Engineer Diploma / Degree

NQF level 5 certification

Job description

KONE is looking for qualified Maintenance Technicians in Johannesburg , South Africa. Our team comprises maintenance professionals who provide on-site customer service to ensure our equipment's smooth and safe operation. We seek a service-minded Maintenance Technician to provide our customers with professional elevator and escalator maintenance service.

In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will ensure quality service, improve equipment safety and performance, and promote regular and proactive on-site communication with customers and the people using the equipment.

Responsibilities :

• Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
• Responsible for accurate and real-time back reporting of work performed.
• Maintain excellent relationships with the customers, the contact person, and end-users on site.
• Manage the site environment during service operations.
• Identification of site risks and timely communication of any such occurrences.
• Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
• Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
• Submit timesheets based on the execution.

Skills & Experience :

• Experience as a Maintenance Technician
• One or more of the following qualifications :
• Red seal trade test certificate for a lift mechanic.
• Completed NQF level 4 certification with an apprenticeship program (minimum 4 years).
• Completed Electrical / Mechanical Engineer Diploma / Degree with completion of at least 12 months shadowing a competent lift mechanic.
• Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic.
• Good communication skills with basic IT skills.

Selected candidates will be sent an automated assessment via email, please make sure you check your spam folder when keeping a look out for this assessment.