Maintenance Technician - Experienced

280 KONE Elevators South Afri; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the elevator industry, KONE, is seeking a dedicated Maintenance Technician in Cape Town. This role is essential for ensuring customer satisfaction and the safe operation of equipment through quality maintenance services and effective communication. Join a passionate team committed to making lives easier while advancing in your technical career.

Qualifications

• One or more of the following qualifications: NQF level 4 or 5 certification.
• Electrical / Mechanical Engineering qualifications with relevant shadowing experience.
• Basic IT skills.

Responsibilities

• Ensure customer satisfaction through quality service and communication.
• Maintain relationships and manage site environment during operations.
• Accurate reporting and stock management responsibilities.

Skills

Customer service

Communication skills

Problem-solving

Time management

Education

Completed NQF level 4 certification

Electrical / Mechanical Engineer Diploma / Degree

Completed NQF level 5 certification

Job description

KONE is looking for qualified Maintenance Technician's in Cape Town , South Africa. Our team is composed of maintenance professionals who provide on-site customer service to ensure the smooth and safe operation of our equipment. We are now looking for a service-minded Maintenance Technician to provide professional elevator and escalator maintenance service to our customers.

In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on-site communication to customer and the people using the equipment.

Responsibilities :

• Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication;
• Responsible for accurate and real time back reporting of work performed;
• Maintain excellent relationships with the customers, the contact person and end-users on site;
• Manage the site environment during service operations;
• Identification of site risks, and timely communication of any such occurrences;
• Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them;
• Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenish orders;
• Submit time sheets based on the execution.

Skills & Experience :

• One or more of the following qualifications :
• Completed NQF level 4 certification with apprenticeship program (minimum 4 years);
• Completed Electrical / Mechanical Engineer Diploma / Degree with completion of at least 12 months shadowing a competent lift mechanic;
• Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic;
• Good communication skills with basic IT skills.

Selected candidates will be sent an automated assessment via email, please make sure you check your spam folder when keeping a look out for this assessment.