Maintenance Technician - Experienced

KONE; Cape Town; On-site; ZAR 200,000 - 350,000; Full time

Job summary

KONE is seeking a Maintenance Technician in Cape Town to provide professional elevator and escalator maintenance. This position requires strong communication skills and relevant qualifications in lift mechanics or engineering, along with a commitment to customer satisfaction and safety.

Qualifications

• One or more relevant qualifications in lift mechanics, electrical or mechanical engineering.
• Minimum 4 years' experience after NQF level 4.
• Basic IT skills are required for reporting.

Responsibilities

• Ensure customer satisfaction through quality service and real-time communication.
• Manage site environment and identify risks during service operations.
• Submit accurate time sheets for work performed.

Skills

Good communication skills

Basic IT skills

Education

Completed NQF level 4 certification with apprenticeship

Red seal trade test certificate lift mechanic

Electrical/Mechanical Engineer Diploma/Degree

Completed NQF level 5 certification

Job description

KONE is looking for qualified Maintenance Technician's in Cape Town , South Africa. Our team is composed of maintenance professionals who provide on-site customer service to ensure the smooth and safe operation of our equipment. We are now looking for a service-minded Maintenance Technician to provide professional elevator and escalator maintenance service to our customers.

In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on-site communication to customer and the people using the equipment.

Responsibilities:

• Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication;
• Responsible for accurate and real time back reporting of work performed;
• Maintain excellent relationships with the customers, the contact person and end-users on site;
• Manage the site environment during service operations;
• Identification of site risks, and timely communication of any such occurrences;
• Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them;
• Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenish orders;
• Submit time sheets based on the execution.

Skills & Experience:

• One or more of the following qualifications:
• Red seal trade test certificate lift mechanic;
• Completed NQF level 4 certification with apprenticeship program (minimum 4 years);
• Completed Electrical/Mechanical Engineer Diploma/Degree with completion of at least 12 months shadowing a competent lift mechanic;
• Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic;
• Good communication skills with basic IT skills.

Selected candidates will be sent an automated assessment via email, please make sure you check your spam folder when keeping a look out for this assessment.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers