Maintenance Technician

Kone México; Durban; On-site; ZAR 300,000 - 450,000; Full time

Job summary

KONE is seeking a skilled Maintenance Technician in Durban, South Africa. This role involves providing expert elevator and escalator maintenance services, with a focus on customer satisfaction and safety. The position requires a trade test and relevant engineering qualifications, ensuring the technician is well-prepared for essential service tasks.

Benefits

Opportunities for personal and professional growth

Support for work-life balance

Qualifications

• Experience as a Maintenance Technician is essential.
• Minimum 4 years’ experience via apprenticeship.
• Relevant engineering qualifications with shadowing experience.

Responsibilities

• Ensure customer satisfaction through quality service.
• Manage site environment during service operations.
• Perform unplanned service repairs as needed.

Skills

Communication

Basic IT skills

Education

Red Seal trade test certificate for lift mechanics

Completed NQF level 4 certification with apprenticeship

Electrical/Mechanical Engineering Diploma/Degree

NQF level 5 certification with relevant experience

Job description

KONE is looking for qualified Maintenance Technicians in Durban, South Africa.

Our team comprises maintenance professionals who provide on-site customer service to ensure the smooth and safe operation of our equipment. We seek a service-minded Maintenance Technician to deliver professional elevator and escalator maintenance services.

In this role, you will be a key part of KONE — an everyday hero making people's lives easier. Your responsibilities include ensuring quality service, improving equipment safety and performance, and maintaining regular, proactive communication with customers and end-users.

Responsibilities:

• Ensure customer satisfaction through quality service and proactive on-site communication.
• Provide accurate, real-time reporting of work performed.
• Maintain excellent relationships with customers, contact persons, and end-users.
• Manage the site environment during service operations.
• Identify site risks and communicate them promptly.
• Perform unplanned service repairs as needed, with prior approval if outside the contract scope.
• Manage PAR stock levels, including inventory and stock transfers, and issue replenishment orders timely.
• Submit timesheets based on work completed.

Skills & Experience:

• Experience as a Maintenance Technician.
• Qualifications may include:
• Red Seal trade test certificate for a lift mechanic.
• Completed NQF level 4 certification with an apprenticeship (minimum 4 years).
• Electrical/Mechanical Engineering Diploma/Degree with at least 12 months of shadowing a qualified lift mechanic.
• NQF level 5 certification with at least 12 months of shadowing a qualified lift mechanic.
• Good communication skills and basic IT skills.

Note: Selected candidates will receive an automated assessment via email. Please check your spam folder regularly.

At KONE, we foster an innovative, collaborative culture that values each individual. Employee engagement, sustainability, ethical business practices, and mutual respect are core to our culture. We offer opportunities for personal and professional growth, supporting work-life balance.