Maintenance Technician

KONE; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

KONE is seeking a Maintenance Technician in Durban to provide exceptional service for elevators and escalators. The ideal candidate will have relevant trade certifications and experience, ensuring customer satisfaction through quality maintenance and proactive communication. Join a company that values innovative practices and employee engagement.

Qualifications

• Experience as a Maintenance Technician is required.
• Certifications in electrical and mechanical engineering preferred.
• Shadowing experience with a lift mechanic is highly valued.

Responsibilities

• Ensure customer satisfaction through quality service.
• Manage site environment during service operations.
• Perform unplanned service repairs after getting approval.

Skills

Good communication skills

Basic IT skills

Education

Red seal trade test certificate for a lift mechanic

Completed NQF level 4 certification with an apprenticeship program

Completed Electrical/Mechanical Engineer Diploma/Degree

Completed NQF level 5 certification with shadowing experience

Job description

KONE is looking for qualified Maintenance Technicians in Durban , South Africa . Our team comprises maintenance professionals who provide on-site customer service to ensure our equipment's smooth and safe operation. We seek a service-minded Maintenance Technician to provide our customers with professional elevator and escalator maintenance service.

In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will ensure quality service, improve equipment safety and performance, and promote regular and proactive on-site communication with customers and the people using the equipment.

Responsibilities:

• Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
• Responsible for accurate and real-time back reporting of work performed.
• Maintain excellent relationships with the customers, the contact person, and end-users on site.
• Manage the site environment during service operations.
• Identification of site risks and timely communication of any such occurrences.
• Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them.
• Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders.
• Submit timesheets based on the execution.

Skills & Experience:

• Experience as a Maintenance Technician
• One or more of the following qualifications:
• Red seal trade test certificate for a lift mechanic.
• Completed NQF level 4 certification with an apprenticeship program (minimum 4 years).
• Completed Electrical/Mechanical Engineer Diploma/Degree with completion of at least 12 months shadowing a competent lift mechanic.
• Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic.
• Good communication skills with basic IT skills.

Selected candidates will be sent an automated assessment via email, Please make sure you check your spam folder when keeping a lookout for this assessment.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers