Maintenance Technician

Kone México; Cape Town; On-site; ZAR 180,000 - 280,000; Full time

Job summary

KONE is looking for qualified Maintenance Technicians in Cape Town, South Africa. Join our team to provide professional elevator and escalator maintenance service to customers, ensuring safe operation and proactive communication with users.

You will contribute to quality service, equipment safety, and timely reporting, while working in a collaborative on-site environment with a focus on customer satisfaction.

Qualifications

• Good communication skills and basic IT familiarity.
• Qualifications in lift/mechanism trades as listed in the job posting.

Responsibilities

• Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
• Responsible for accurate and real-time back reporting of work performed.
• Maintain excellent relationships with customers, the contact person, and end-users on-site.
• Manage the site environment during service operations.
• Identification of site risks and timely communication of any such occurrences.
• Identifying unplanned service repairs and obtaining approval where required.
• Manage PAR stock levels and timely replenishment orders.
• Submit time sheets based on the execution.

Skills

Good communication skills

Basic IT skills

Education

Red seal trade test certificate

NQF level 4 certification with apprenticeship

Electrical/Mechanical Engineer Diploma/Degree with shadowing

NQF level 5 certification with shadowing

Job description

As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create a new urban reality. Your career is a journey, and how you travel makes a difference. It's time to make a move. Join our flow. KONE is looking for qualified Maintenance Technicians in Cape Town, South Africa. Our team is composed of maintenance professionals who provide on-site customer service to ensure the smooth and safe operation of our equipment. We are now looking for a service-minded Maintenance Technician to provide professional elevator and escalator maintenance service to our customers. In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work towards ensuring quality service, improving equipment safety and performance, as well as promoting regular and proactive on-site communication with customers and the people using the equipment.

Responsibilities:

• Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication;
• Responsible for accurate and real-time back reporting of work performed.
• Maintain excellent relationships with customers, the contact person, and end-users on-site.
• Manage the site environment during service operations.
• Identification of site risks and timely communication of any such occurrences;
• Identifying "unplanned" service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them;
• Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders;
• Submit time sheets based on the execution.

Skills & Experience:

• One or more of the following qualifications: Red seal trade test certificate, lift mechanic;
• Completed NQF level 4 certification with an apprenticeship program (minimum 4 years);
• Completed Electrical/Mechanical Engineer Diploma/Degree with completion of at least 12 months shadowing a competent lift mechanic;
• Completed NQF level 5 certification with completion of at least 12 months shadowing a competent lift mechanic;
• Good communication skills with basic IT skills.

W firmie KONE koncentrujemy się na budowaniu innowacyjnej kultury współpracy, w której cenimy wkład każdej osoby. Zaangażowanie pracowników jest dla nas kluczowym obszarem zainteresowania. Zachęcamy do uczestnictwa i dzielenia się informacjami oraz pomysłami. Zrównoważony rozwój stanowi integralną część naszej kultury i codzienności. Stosujemy etyczne praktyki biznesowe oraz dążymy do rozwoju kultury współpracy, w której współpracownicy ufają sobie wzajemnie i darzą się szacunkiem, a dobre wyniki znajdują uznanie wśród współpracowników. Jako doskonałe miejsce pracy z dumą oferujemy szeroki zakres możliwości, które ułatwią osiągnięcie celów zawodowych i osobistych oraz umożliwią zdrowe, zrównoważone życie. Więcej informacji można znaleźć na stronie https://kone.com/global/en/careers.html

W KONE naszym celem jest kształtowanie przyszłości miast. Jako globalny lider w branży wind i schodów ruchomych codziennie przewozimy dwa miliardy ludzi, zapewniając im bezpieczne, wygodne, i niezawodne podróże dzięki inteligentnemu i zrównoważonemu People Flow. W 2025 roku sprzedaż KONE wyniosła 11,2 mld euro, a na koniec roku firma zatrudniała ponad 60 000 pracowników w blisko 70 krajach. Akcje klasy B KONE są notowane na Nasdaq Helsinki w Finlandii.