Maintenance Manager

Phoenix Recruitment; Somerset West; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A hospitality recruitment agency is seeking a Maintenance Supervisor for a hotel in Somerset West. The role involves supervising maintenance activities, ensuring the facility's cleanliness, and responding to guest requests. The ideal candidate must have at least 3 years of experience in a hotel environment and formal technical qualifications in engineering or maintenance. Strong leadership and problem-solving skills are essential for this position.

Qualifications

• Grade 12 qualification required.
• At least 3+ years of experience in hotel/hospitality environment.
• Confident with Microsoft Excel, Word, and Outlook.

Responsibilities

• Supervise maintenance team and conduct performance reviews.
• Respond to maintenance requests from guests and staff.
• Provide maintenance reports and manage budget.

Skills

Leadership abilities

Problem-solving skills

Report writing

Communication skills

Technical knowledge

Education

Associate certificate in engineering or maintenance

Tools

Hand tools

Power tools

Battery-operated tools

Job description

Duties :

To supervise a variety of personnel actions and direct a workforce to ensure the facility is maintained in a clean and orderly manner

Flexibility to adjust to changing schedules.

Some knowledge of techniques and crafts involved in preventive maintenance, housekeeping, and construction.

Open to new ideas and adaptable to changing technology.

Collaborate with all hotel departments, such as housekeeping, front desk and management to ensure a thorough knowledge of each department's running and the equipment in their sections.

Respond actively to requests from guests and other members of staff who report maintenance requirements throughout the hotel.

Provide regular inspections of various equipment such as, swimming pools and their pumps, pipes, and filters, safety apparatus such as handrails, and stairwells.

Liaise with external contractors such as lift repairs to ensure that contracts are in place for the hotel and liaise with those contracts to complete repairs as and when required.

Fix issues around the hotel such as broken tiles, loose handrails, dirty swimming pool, leaking pipes, faulty air conditioning units, etc.

Maintain a proper and on-time service schedule for hotel heating and air conditioning equipment, including AC units, water heaters, and boilers.

Supervise the maintenance team and conduct regular performance reviews to address concerns.

Always provide excellent customer service to guests.

Provide maintenance reports, and manage the maintenance budget, including justifying expenditure and providing reports.

Requirements : Grade 12

Formal technical qualifications

Associate certificate or above in engineering or maintenance-related field or equivalent experience and equivalent education

At least 3+ years of experience in a hotel / hospitality environment

Demonstrated experience in maintaining and fixing general issues

Demonstrated ability to manage a small team

Great leadership abilities with good delegation skills

Able to prioritize your workload efficiently

Confident with report writing and presentation

Good computer skills including the use of Microsoft Excel, Word and Outlook

Proven ability to use varying types of tools, such as hand tools, power tools, air tools, and battery-operated tools

Excellent problem-solving abilities

Able to communicate confidently in both speaking and writing

Ability to provide excellent customer service experience for guests