Maintenance Manager

Minor International; Johannesburg; On-site; ZAR 350,000 - 500,000; Full time

Job summary

A leading hospitality company in Johannesburg is seeking an Engineering professional to ensure the efficient operation of hotel systems and prioritize guest safety. Responsibilities include maintenance planning, compliance with safety standards, and cross-functional collaboration. The ideal candidate holds an engineering degree and possesses strong problem-solving skills. Join us to enhance the guest experience through effective engineering solutions.

Qualifications

• Ability to make sound decisions and work under pressure.
• Self-motivated with occasional travel within the country.

Responsibilities

• Ensure efficient and safe operation of hotel plant and systems.
• Conduct inspections and manage maintenance requests.
• Plan preventative maintenance and monitor energy use.
• Track KPIs and improve system reliability.

Skills

Proficiency in English

Problem-solving

Effective communication

Team-oriented

Education

Bachelor's degree in engineering

Hospitality qualification preferred

Job description

Company Description

NH Hotels offers trustworthy experiences based on three main pillars: value for money, the best location to connect with the city, and service with a human touch. NH Hotels’ remarkable products and services meet the expectations of guests looking for functional urban hotels with a natural and fresh style and friendly service that makes the experience both surprising and enjoyable.

Job Description

Job Purpose:

To serve the needs of the business, our guests, and our colleagues by ensuring the efficient and safe operation of all hotel plant, equipment, air-conditioning, and other systems.

As a member of the Engineering department, this role is responsible for ensuring that all engineering and maintenance activities are conducted to the highest professional standards, prioritizing guest comfort and safety.

At NH Hotels, we pride ourselves on representing our hotel and country to guests worldwide. We treat guests and colleagues with respect and work collaboratively to deliver high-quality service.

2. Main Responsibilities:

Maintenance

• Carry out inspections to maintain guest comfort and ensure all services are operational.
• Prioritize work considering quality, cost, and timelines.
• Manage maintenance requests efficiently.

Planning and Organising:

• Comply with fire, health, and safety regulations and provide necessary safety equipment.
• Plan and oversee preventative maintenance, new projects, extensions, and renovations.
• Monitor energy use and implement savings measures.
• Prepare the Engineering budget and contribute to hotel strategic planning.

Administration

• Coordinate with P&C on employee matters including recruitment.
• Control departmental payroll and expenses.

Budget Management

• Manage maintenance budget, controlling costs and ensuring quality.
• Approve expenditures for repairs and upgrades.

Compliance and Safety

• Ensure compliance with local regulations and safety standards.
• Conduct safety inspections and emergency preparedness.
• Monitor project risks and develop mitigation plans.
• Lead responses during system outages or incidents.

Cross-Functional Collaboration:

• Act as liaison between engineering, operations, and management.

Performance & Quality Assurance:

• Track KPIs like uptime, defect rates, and system performance.
• Implement monitoring and alerting tools.
• Drive initiatives to improve system reliability and scalability.

Working with Others:

• Anticipate and exceed customer and colleague needs.
• Use initiative and judgment to solve problems calmly and efficiently.
• Collaborate to achieve common goals and volunteer as needed.
• Act professionally and with integrity.

Taking Responsibility:

• Conduct business honestly and keep sensitive information confidential.
• Prioritize workload and stay organized.
• Manage time effectively and pay attention to detail.
• Maintain a positive attitude under pressure and ensure work accuracy.

Delivering Results:

• Meet and exceed performance standards.
• Continuously develop professional skills.
• Perform tasks according to policies and procedures.
• Provide top-quality guest experiences.

Other Duties:

• Follow company rules and participate in training and meetings.
• Represent the company responsibly.
• Maintain professional appearance and cleanliness.
• Stay updated on new technology relevant to the role.
• Perform any other duties as assigned.

Qualifications

• Bachelor's degree in engineering.
• Hospitality qualification preferred.

Additional Information

• Proficiency in English and computer literacy.
• Ability to make sound decisions and work under pressure.
• Self-motivated, team-oriented, and able to travel occasionally within the country.
• Effective communicator and problem solver.
• Honest, fair, and legally authorized to work in South Africa.