Maintenance Fibre Technical Assistant - Makhanda (Eastern Cape)

Frogfoot Networks (Pty) Ltd; Oos-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Frogfoot Networks (Pty) Ltd is seeking a Maintenance Fibre Technical Assistant to support Fibre Technicians with field maintenance, fibre installations and testing. You will help keep worksites clean and safe, assist with documentation, and ensure records are accurately captured to support preventive and reactive maintenance.

The ideal candidate has Grade 12, CFOT (advantageous), and about 12 months of fibre or civil works experience.

Qualifications

• Grade 12 is preferred.
• CFOT certification is advantageous.
• 12 months' experience in a similar fibre, maintenance, or civil works environment.

Responsibilities

• Assist the Fibre Technician with network maintenance, including preventative and reactive maintenance.
• Maintain a clean and organised work environment at all designated sites (e.g., manholes, surrounding work areas).
• Ensure tools, equipment, and the maintenance vehicle are clean, safe, and in good working order.
• Manage and organise cables on slack brackets.
• Assist with documentation, labelling, and record-keeping requirements.
• Perform OTDR monitoring, relay findings, and save test traces accurately.
• Comply with all SHEQ policies, procedures, and safety standards.
• Keep the vehicle file updated and report any defects or damages.
• Support reinstatements, fibre installations, cable installations, and general field work.
• Perform any additional work‑related duties assigned by management.

Skills

Site build experience

Fault finding

Fibre duct installation

Fibre splicing

Team collaboration

Adaptability

Education

Grade 12 (Matric)

CFOT certification

Tools

Windows operating systems

ONTs and routers installation

Testing equipment

Job description

Frogfoot is looking for a Maintenance Fibre Technical Assistant to join the Maintenance Department.

Purpose of the Role

This role is perfect for someone who enjoys assisting the Fibre Technician with network maintenance and supporting the smooth operation of the fibre network. You will play a hands‑on role in maintaining clean and safe worksites, ensuring tools and equipment are in good condition, helping the fibre installations and testing, and supporting preventative and reactive maintenance activities.

Key Responsibilities

• Assist the Fibre Technician with network maintenance, including preventative and reactive maintenance.
• Maintain a clean and organised work environment at all designated sites (e.g., manholes, surrounding work areas).
• Ensure tools, equipment, and the maintenance vehicle are clean, safe, and in good working order.
• Manage and organise cables on slack brackets.
• Assist with documentation, labelling, and record-keeping requirements.
• Perform OTDR monitoring, relay findings, and save test traces accurately.
• Comply with all SHEQ policies, procedures, and safety standards.
• Keep the vehicle file updated and report any defects or damages.
• Support reinstatements, fibre installations, cable installations, and general field work.
• Perform any additional work‑related duties assigned by management.

What You'll Need to Know

To succeed in this role, you should have:

• Grade 12 (Matric) preferred.
• CFOT certification (advantageous).
• 12 months' experience in a similar fibre, maintenance, or civil works environment.

Technical Knowledge:

• Civil works.
• Fibre installations.
• Fibre testing.
• Cable installations.
• Windows operating systems.
• Fibre duct installation and cable installation.
• Splicing and fibre testing fundamentals.
• Installation of ONTs and routers.

Working Conditions:

• Field-based environment.
• Extended or irregular hours when required.
• Liaising with various internal teams and external stakeholders.
• Following instructions, maintaining records, and ensuring accurate information capture.
• Handling customer interactions professionally, including during difficult situations.
• Operating within safety, compliance, and procedural standards.

Skills That Will Help You Succeed

• Site build experience.
• Fault finding and troubleshooting.
• Fibre duct and cable installation.
• Fibre splicing and testing.
• Installation of ONTs and routers.
• Ability to check, record, and report technical information accurately.
• Strong organisational skills and ability to follow structured processes.
• Ability to assess and prioritise tasks effectively.
• Practical decision-making and problem-solving skills.
• Ability to work proactively and take initiative.
• Ability to work collaboratively across teams and departments.

Qualities We Value at Frogfoot

• Solution‑driven mindset: Ability to identify issues, analyse problems, and implement workable solutions.
• Integrity: Honest, responsible behaviour aligned with organisational values.
• Professionalism: Demonstrates respectful, ethical conduct with colleagues and customers.
• Attention to detail: Thorough, careful, and precise in all tasks.
• Customer orientation: Attentive, polite, and professional when serving customers, even in challenging situations.
• Practical common sense: Ability to make sound, logical decisions on‑site.
• Adaptability: Willingness to work irregular hours and adapt to operational needs.
• Team collaboration: Works effectively with diverse teams and stakeholders.