Maintenance Assistant

Placement Pros Recruitment (Pty) Ltd; Gauteng; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in the mining industry is seeking a Technical Support Specialist to provide quality technical support and develop training for internal and external personnel. The ideal candidate will possess relevant qualifications and extensive experience in mechanized mining, particularly in maintenance of electrical and mechanical systems. This role offers opportunities for professional growth in an international environment, emphasizing the importance of diversity and inclusivity.

Qualifications

• Minimum 5 years relevant mechanized mining experience.
• Experience with earthmoving equipment maintenance.
• Competence in maintenance of mechanical and electronic systems.

Responsibilities

• Develop and organize product training for personnel.
• Provide technical training on operation and maintenance.
• Support end users and service personnel technically.

Skills

Computer literacy

Proficiency in English

Mechanical maintenance

Electrical maintenance

Knowledge of CANbus systems

Education

Grade 12 / N3 Technical Qualification or equivalent

Millwright or electrical trade qualification

Job description

Sandvik Mining and Rock Solutions is a global leader in equipment and tools, parts, service, and technical solutions for the mining and infrastructure industries. Our applications include rock drilling, rock cutting, loading and hauling, tunneling, and quarrying. We focus on delivering value to customers through high-performing products that increase productivity and safety, along with services and flexible maintenance programs that extend uptime and reduce costs.

The Role

You will be responsible for providing quality technical support and developing the technical competencies of customers and internal personnel.

Key Responsibilities

1. Develop and organize product training for sales and service personnel.
2. Provide technical training to the service network and customers on operation, maintenance, and troubleshooting.
3. Support end users, operators, and service personnel technically.
4. Provide feedback to factories for equipment and operational improvements.
5. Assist in compiling data for warranty claims and machine improvements.
6. Review spare parts recommendations and develop accuracy of Machine Life Operating Costs (MLOC).
7. Proactively investigate warranty claims to enhance customer satisfaction and provide feedback to factories.
8. Monitor test results for new products and implement improvements.
9. Assist in field-testing and trials of new products and components.
10. Perform equipment installations and demonstrations safely.

Profile Required

• Grade 12 / N3 Technical Qualification or equivalent.
• Millwright or electrical trade qualification.
• Experience with machine ranges and advanced computer literacy.
• Proficiency in English.
• Relevant mechanized mining experience (minimum 5 years).
• Experience in underground or surface mining environments.
• Maintenance experience with earthmoving equipment in mining or underground settings.
• Competence in mechanical, electrical, or electronic equipment maintenance in at least two areas such as LHDs, electronic systems, LV electric systems, hydraulic systems, video display systems, or advanced electrical systems.
• Knowledge of CANbus systems is advantageous.
• Basic knowledge of software.
• Valid driver's license and full physical & medical certificate for mining work.

How to Apply

Please apply online through Workday (ESS) or visit the Sandvik website by 03 February. If you do not receive a response within 14 days, your application was unsuccessful. We thank you for your interest.

In line with our EE Plan, HDSA candidates will be given first preference. You must be physically and medically fit to work in a mining environment, including meeting all vaccination requirements. Attach your vaccination certificate to your application. We offer an engaging role in an international environment with opportunities for professional growth. At Sandvik, we believe diversity in experience, perspective, and background fosters a better environment for our employees, business, and customers.