Luxury Sales Consultant

Jack Friedman Jewellers

Cape Town

On-site

ZAR 420,000 - 680,000

Full time

37 hours ago
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Benefits offered by this job

Competitive base salary
Uncapped incentive structure
Monthly bonuses
Staff discounts
Medical aid
Professional development (JCSA)
Career progression
Team environment

Job summary

Jack Friedman Jewellers in Cape Town seeks a seasoned Luxury Jewellery Sales Consultant to represent our brand at a premier location. You will guide high-net-worth clients through considered purchases and cultivate lasting relationships that bring them back year after year.

Discretion, presence, and product knowledge matter more than high-pressure tactics. You'll work in structured shifts covering peak hours, weekends and public holidays, with a clear progression path and benefits supporting

Qualifications

  • 2+ years in sales, ideally luxury retail or services for high-net-worth clients.
  • Ability to read people, build trust quickly, and make clients feel looked after.
  • Based in Cape Town with access to V&A Waterfront or Canal Walk.
  • Proficiency in a European language is a significant advantage with international clientele.
  • Valid work permit and full availability for retail shifts.

Responsibilities

  • Guide high-net-worth clients through considered, emotional purchases.
  • Build lasting relationships bringing clients back year after year.
  • Represent the brand at one of our Cape Town locations.
  • Operate within structured shifts covering peak hours, weekends and public holidays.

Skills

Sales experience
Read people
Professional demeanor
Cape Town resident
European language proficiency

Job description

We are looking for a seasoned sales professional who brings genuine gravitas, deep client instinct, and the kind of quiet confidence that comes from years of experience. If you’ve spent your career building relationships, not just processing transactions, this role was designed with you in mind.

As a Luxury Jewellery Sales Consultant, you will be the face of our brand at one of our Cape Town locations. You’ll guide high-net-worth clients through considered, often emotional purchases, and build lasting relationships that bring them back year after year.

This is a role where discretion, presence, and product knowledge matter far more than high-pressure sales tactics. Our best consultants don’t chase targets, they earn loyalty.

We operate on structured retail shifts to cover peak trading hours, including some weekends and public holidays. Schedules are provided in advance so you can plan around your commitments. If you’re comfortable with a varied but predictable roster, this works well.

Requirements
  • 2+ years in sales, ideally in luxury retail, jewellery, financial services, or any environment serving high-net-worth clients
  • A natural ability to read people, build trust quickly, and make clients feel genuinely looked after
  • Someone who finds meaning in helping people mark life’s most important moments
  • Polished, composed, and comfortable in upscale environments
  • Based in Cape Town with reliable access to the V&A Waterfront or Canal Walk
  • Proficiency in a European language, especially Mediterranean or Eastern European, is a significant advantage with our international clientele
  • Valid work permit, clean record, and full availability for retail shifts
Benefits
  • A competitive base salary with an uncapped incentive structure, your expertise and relationships directly determine your earnings
  • Monthly performance bonuses that recognise your best work
  • Generous staff discounts on our full collection
  • Medical aid
  • Accredited professional development through the Jewellery Council of South Africa, deepening expertise you’ve already built
  • A clear progression path
  • A stable, professional team environment.
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