Luxury Lodge Management Couple - Lead Guest Experience

Kendrick Recruitment; Overberg Test Range; Presencial; ZAR 480.000 - 640.000; Jornada completa

Descripción de la vacante

Kendrick Recruitment is seeking an experienced and professional Management Couple to join a luxury beach lodge in the Overberg, Western Cape. This hands-on leadership role requires a dynamic couple with a strong hospitality background to manage day-to-day operations and guest service.

Based at the lodge, you will lead staff, maintain luxury standards, handle guest relations, and collaborate with the management team to achieve targets while delivering memorable guest experiences.

Formación

• Proven experience in luxury hospitality management.
• Experience in lodge, hotel or luxury property.
• Hands-on, couple-friendly collaboration required.
• Strong leadership and staff motivation abilities.

Responsabilidades

• Oversee daily lodge operations and ensure efficiency across departments.
• Maintain high standards of luxury hospitality and guest care.
• Lead, motivate and support lodge staff to maintain a professional environment.
• Manage guest relations and address requests with discretion.
• Assist with planning, stock control and general lodge management.
• Monitor property presentation to luxury standards.
• Collaborate with management to meet targets and service levels.
• Handle guest queries and concerns professionally.
• Lead by example and stay actively involved in daily operations.

Conocimientos

Leadership

Guest relations

Communication

Interpersonal skills

Organisational skills

Descripción del empleo

Kendrick Recruitment is seeking an experienced and professional Management Couple to join a luxury beach lodge in the Overberg, Western Cape. This hands-on leadership role requires a dynamic couple with a strong hospitality background to manage day-to-day operations and guest service.

Based at the lodge, you will lead staff, maintain luxury standards, handle guest relations, and collaborate with the management team to achieve targets while delivering memorable guest experiences.