Luxury Inbound Travel Architect – South Africa Expert

Innovation Advance Group; Randburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Innovation Advance Group seeks a Senior Inbound Specialist to architect luxury FIT itineraries across South Africa and the region. You will design bespoke experiences, manage quotes, reservations, invoices, and supplier follow-ups with precision and speed.

You will collaborate with top-tier suppliers, finance teams, and overseas agents to ensure seamless delivery, healthy margins, and exceptional client peace of mind, while maintaining discretion and integrity.

Qualifications

• At least 5 years in inbound tourism, luxury FIT focus.
• Tourplan knowledge is a big plus.
• Matric/Grade 12 is required; Travel & Tourism qualification is a bonus.
• Strong attention to detail, financial savvy for margins, and clear English communication.

Responsibilities

• Craft bespoke, luxury travel itineraries with lodges, transfers, and experiences.
• Handle quotes, Tourplan reservations, final invoices, and supplier follow-ups within 24 hours.
• Collaborate with top-tier suppliers, finance teams, and overseas agents for seamless delivery and healthy margins.
• Manage queries, meet-and-greets, and after-hours requests with discretion and professionalism.

Skills

Attention to detail

Financial savvy

Margin management

Communication skills in English

Education

Matric/Grade 12

Travel & Tourism qualification

Tools

Tourplan

Job description

Innovation Advance Group seeks a Senior Inbound Specialist to architect luxury FIT itineraries across South Africa and the region. You will design bespoke experiences, manage quotes, reservations, invoices, and supplier follow-ups with precision and speed.

You will collaborate with top-tier suppliers, finance teams, and overseas agents to ensure seamless delivery, healthy margins, and exceptional client peace of mind, while maintaining discretion and integrity.