Luxury Cape Town Travel Concierge

Samsara Africa Travel

Cape Town

On-site

ZAR 180,000 - 300,000

Full time

8 days ago

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Job summary

Samsara Africa Travel in Cape Town is seeking a passionate Travel Specialist to fulfill leisure and luxury travel experiences, designing exclusive Cape Town itineraries and managing guest journeys from arrival to departure.

The role emphasizes excellence in customer service, strong English communication, and detailed planning with tour operators and partners to ensure unforgettable trips for clients.

Qualifications

Exceptional customer service skills.
Good judgement and adept use of travel research and technologies.
Passionate about South Africa & Cape Town & the Travel & Tourism industry.
Excellent communication skills in verbal & written English.

Responsibilities

Develop and maintain excellent working relationships with Tour Operators.
Design requests of exclusive experiences in Cape Town.
Prepare tailor-made offers and travel documents, travel programs and administrative processes.
Oversee and manage the guest’s itinerary and ensure successful execution.
Assist guests from arrival to departure with all arrangements.
Supervise current Tour Programs and services provided.
Coordinate with service providers and source high-standard partners.
Book and supervise tour guides and drivers for Samsara Africa Travel operations.
Provide consultation on travel products and information for clients.
Handle emails with third parties on behalf of the company.

Skills

Customer service

Travel industry knowledge

Communication skills

English proficiency

Research skills

Job description

The role emphasizes excellence in customer service, strong English communication, and detailed planning with tour operators and partners to ensure unforgettable trips for clients.

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