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An established industry player is seeking a qualified individual to manage and optimize their lubricants product range. This role involves balancing upstream and downstream activities, ensuring compliance with safety standards, and delivering technical support to sales teams. The ideal candidate will have a strong engineering background and experience in the lubricants industry, along with excellent communication skills. Join a company that values diversity and offers equal opportunities for growth and development in a dynamic market environment. This is an exciting chance to contribute to innovative solutions in a vital sector.
Domain Maintenance / Inspection / Technology
Type of contract: Regular position
Experience: Minimum 3 years
Challenge: The challenge is to achieve an effective balance between supporting LMP activities (upstream) and sales activities (downstream) as both are vital to ensure business continuity. Other internal and external constraints which make the job challenging are evolving TotalEnergies safety requirements regarding raw materials, an uncertain SA regulatory environment, and a non-technical base to support that has a high turnover.
An incumbent of this role would be responsible for the following:
These services include, but are not limited to: Product applications / recommendations, product alternatives, site audits, oil analysis interpretation, providing technical support documentation, product launches, and product training. This service is to be extended to all TotalEnergies employees, customers, and prospective customers, focusing on sales staff, call center, business support, marketing, and LMP.
Assist our sales team to understand customer needs and educate them on our product ranges and applications, including communication on product changes.
Adhere to and comply with company HSEQ and security standards (Golden Rule and Near Miss reporting) to minimize risks pertaining to company assets and protection of life. Ensure raw materials use is within the allowable safety rules of TotalEnergies. Monitor and alert the global and regional SDS teams of SDS requirements. Ensure products meet the required specifications and implement updates when required. Oversee customer product complaints to resolve disputes in a professional and timely manner.
To qualify for this role, the applicant must possess the following:
TotalEnergies values diversity, promotes individual growth, and offers equal opportunity careers. TotalEnergies is an equal opportunity employer, and all applicants that meet the specified criteria will receive consideration for employment without unfair discrimination on any arbitrary ground, including but not limited to race, gender, sex, ethnic or social origin, colour, sexual orientation, age, disability, religious conscience belief, political opinion, culture, language, marital status, or family responsibility.