Logistics Services Coordinator

Mayfly Agri (Pty) Ltd; Pretoria; On-site; ZAR 150 000 - 250 000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a vital support role. The successful candidate will be responsible for managing stock requests, executing orders, and ensuring compliance with safety regulations. This position requires a proactive approach to problem-solving and strong administrative skills, along with the ability to communicate effectively in both English and Afrikaans. If you are passionate about the agricultural industry and thrive in a dynamic environment, this opportunity offers a chance to contribute to a team committed to excellence and customer satisfaction.

Qualifications

• Must have a Diploma in relevant fields such as Agriculture or Logistics.
• Bilingual in English and Afrikaans is required for client communication.

Responsibilities

• Respond to stock requests and execute accurate ordering.
• Monitor stock levels and participate in stock takes.
• Investigate customer complaints and ensure communication until resolution.

Skills

Problem-solving

Professional attitude

Strong administrative skills

Bilingual (English and Afrikaans)

Safety awareness

Education

Diploma in Agriculture

Diploma in Logistics

Diploma in Procurement

Diploma in Operations

Diploma in Supply Chain

Tools

MS Office (Excel/Word)

MS Outlook

Job description

Minimum Requirements:

• Must have a Diploma in Agriculture, Logistics, Procurement, Operations and/or Supply Chain
• General knowledge of the agricultural industry is advantageous
• Possess the ability to solve problems systematically
• Professional attitude and appearance while delivering results and meeting customer expectations
• Strong admin functionality as well as computer knowledge of MS Office (Excel/Word) and MS Outlook
• Must be bilingual in English and Afrikaans (Read, Write, Speak) due to the nature of the Company's client base
• Ability to maintain a strong safety awareness, ensuring compliance with regulations and promoting a safe working environment
• Must have a valid driver's license

The successful candidate will be responsible for:

• Responding to stock requests received from Crop Advisors and depots.
• Executing efficient and accurate ordering and expediting orders.
• Expediting stock requests and communicating requests with Crop Advisors and depot personnel.
• Performing buying tasks, including placing purchase orders, sending orders to suppliers, following up on orders, and providing feedback on orders.
• Monitoring excess stock levels at Crop Advisor warehouses.
• Following up on GRNs from Crop Advisors with direct deliveries and stock transfers (GITs).
• Participating in stock takes.
• Prioritizing tasks and managing time effectively to complete daily responsibilities.
• Providing relief support for other members of the department.
• Filling and scanning paperwork.
• Managing stock returns from depots (Drawbacks).
• Adhering to all internal control policies of the company.
• Upholding and working according to all internal and external safety guidelines.
• Conforming to relevant SHEQ rules and regulations as per company policy.
• Undertaking any legal ad hoc tasks for which the incumbent is competent as directed by the Warehouse Team Leader or Management.
• Investigating customer complaints to ensure customer centricity and advising on the process to be followed.
• Reporting customer complaints to the relevant management staff members and providing details of actions taken.
• Reporting the outcome of investigations and resolution of problems to the relevant management staff member.
• Ensuring continued communication throughout the process with the customer until resolution, keeping the Warehouse Team Leader updated.

Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates.