Logistics & Sales Order Controller

Samsung Electronics America; Johannesburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in electronics seeks a Logistics Controller to manage inbound and outbound logistics, ensure compliance, and process sales orders effectively. The ideal candidate will have at least 3 years of experience, strong judgment, and customer management skills to enhance overall operational efficiency.

Qualifications

• Understanding of logistics operations and sales order processing.
• Minimum 3 years of related experience required.
• Ability to manage and maintain customer back orders.

Responsibilities

• Check shipping notice and send inbound plan to LSP.
• Monitor outbound delivery processes and analyze lead-time.
• Manage customer back orders and support KAMs with sales targets.

Skills

Judgment in resolving issues

Customer relationship management

Quality control

Job description

Position Summary

Logistics controller and sales order processing

Role and Responsibilities

Inbound Management:

Import information

• Check shipping notice and send mid/long term inbound plan to LSP / SDSZA
• Check daily inbound cargo at discharging port
• Check inbound priority based on service parts back order
• Send inbound delivery request to LSP for urgent GR plan
• Responsible for all Inbound Containers and Air Freight Shipments
• Supply an Inbound Goods in transit report to 3PL and SDSZA
• Ensuring on Time Goods Receipting of all products

.

Outbound Management:

Goods Issue

• Check compliance with customer requests
• Check unshipped order status
• Display Shipment Status
• Unshipped Delivery Orders after Planned G/I days

Outbound Delivery

• Monitor outbound delivery process
• Check outbound In-transit stock report.
• Check Goods Issue vs. Billing for open orders
• Analyze outbound delivery lead-time

Sales Order Processing

• Booking confirmation of orders.
• Processing of Sales Orders and Delivery Orders
• Following up and expediting pricing issues.
• Following up and expediting credit limit approvals.
• Quality control when processing orders to reduce failed deliveries.
• Customer relationship management – internal and external
• Managing and maintaining customer back orders
• Proactively checking sales target vs actuals and supporting KAMs with regards to achieving their sales targets

Skills and Qualifications

• Has substantial understanding on the job and applies knowledge and skills to complete a wide range of tasks

• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations

• Normally receives little instruction on everyday work and general instructions on newly introduced assignments

• Typically requires a minimum 3 years of related experience since TB1

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