Logistics - Project Planner & Quoting Specialist

Recruitment & Placement Executives; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dynamic Project Planner & Quoting Specialist to enhance their tech-based logistics solutions. In this role, you will manage projects, address client queries, and collaborate with a talented team to ensure accurate quotations. This position requires strong communication skills and the ability to thrive under pressure while engaging with a diverse global clientele. If you are proactive and detail-oriented, this is an exciting opportunity to make a significant impact in a fast-paced environment.

Qualifications

• Bachelor's degree or relevant experience in logistics or business administration.
• 1+ year of customer service and problem-solving experience.

Responsibilities

• Manage and collate quote information with the Senior Quotations team.
• Communicate with Account Managers to gather client requirements.
• Support Senior Quotation Specialists during peak demand periods.

Skills

Customer Service

Problem Solving

Communication Skills

Sales Aptitude

Attention to Detail

Multitasking

Adaptability

Education

Bachelor's Degree in Business Administration

Relevant Experience in Logistics

Job description

LOGISTICS - PROJECT PLANNER & QUOTING SPECIALIST

This company specializes in creating a tech-based system that assists companies with the international movement of goods, providing door-to-door service through its online platform.

In this role, you will be responsible for managing new and existing projects, addressing daily client queries, and collaborating with the Senior Quotes team to input received quotations onto the company's platform and handle associated administrative tasks, including capturing line items and relevant information.

Success in this role depends on various factors such as time management, multi-tasking, innovative thinking, independence, responsiveness to feedback, and attention to detail.

You should possess a strong personality, as the team interacts with global clients with diverse demands in a high-pressure, time-sensitive environment.

Key Responsibilities

1. Manage and collate quote information, liaising with the Senior Quotations team.
2. Facilitate quote requests and queries.
3. Log and track quotes efficiently.
4. Coordinate with the Senior Quotation Specialists to ensure all costs are fair and accurate.
5. Communicate with Account Managers to gather client requirements and additional information for quotations.
6. Collaborate with the finance department regarding billing queries related to quotes and invoices.
7. Support the Senior Quotation Specialists during peak demand periods.
8. Review and update quotations as needed.
9. Raise initial queries to suppliers for missing quote information.
10. Manage the Quotations mailbox, distributing, acting upon, or filing emails promptly.
11. Stay informed about country and supplier requirements when preparing quotes.
12. Assist with compliance document preparation and checks.
13. Manage delayed shipments and develop creative solutions for resolution.
14. Verify final shipment details and documentation.
15. Share knowledge and generate reports.
16. Collaborate across departments for platform improvements, claim resolutions, and client management.
17. Identify new business opportunities.

Qualifications and Skills

• Bachelor's degree or relevant experience in business administration, logistics, sales, or related fields.
• Strong personality with at least 1+ year of customer service and problem-solving experience.
• Exceptional communication skills.
• Natural sales aptitude.
• Ability to work effectively under pressure.
• Attention to detail and a positive, solution-oriented attitude.
• Excellent multitasking skills, capable of handling multiple shipments and queries simultaneously.
• Adaptability to new and uncertain situations, proactive problem-solving skills.
• Self-motivated with an independent work style, aiming for success without micromanagement.
• Enjoy engaging with a diverse global clientele and suppliers.
• Open to flexible working hours, including overtime and public holidays on a rotational basis.

If you meet these criteria, please forward your CV to Nicky of RPE at the provided email address.