LOGISTICS OPERATIONS MANAGER
Key Responsibilities
- Manage the daily events of in transit shipments
- Facilitate AWB generation, and scheduling pickups
- Update and manage clients via the company Portal and other platforms if necessary
- Attend to and action the various shipment statuses daily
- Liaise with the relevant suppliers for solutions or updates on current tracking events or country / lane disruptions
- Pre-alert suppliers on specialized shipments, and for the pre-clearance of shipments
- Assist with the preparation of and required checks for compliance documents
- Manage delayed shipments and find creative solutions to resolve.
- Verify final details and documentation of delivered shipments
- Knowledge share and reporting
- Collaborate with the various departments for platform improvement, claim resolve, client management etc
- Identify new opportunities within the business
Qualities and skills, we require
The role is open to any candidate that fulfills the criteria below:
- Education: Bachelor's degree or relevant experience in business administration, logistics, sales or a related field
- Exceptional communication
- Driven by highly pressurized situations
- Attention to detail
- Positive and solution driven outlook
- You can handle several shipments and queries simultaneously, excellent multitasking skills
- Have a strong personality, with preferably 1 + year of experience working with customers and problem solving
- Adaptable to new and uncertain situations, driven to find solutions
- Self-motivated and proactive
- Prefer self-management and strive to solve problems, find solutions and achieve success through dedication without being micromanaged
- Enjoy engaging with a diverse group of global cliental and suppliers
- Are open to working flexible hours in that some overtime work may be required or to work on public holidays (rotational basis)
Desired Skills:
- Operations and Logistics
- Logistics Management
- Process Logistics
- Operational Logistics
- Operations planning
- LOGISTICS
- BCOM LOGISTICS
- Logistics
- Distribution logistics
- Warehouse logistics
Desired Work Experience:
- 1 to 2 years Middle / Department Management
Desired Qualification Level: