Logistics Coordinator

Synergy Jobs (Pty) Ltd; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading company in the logistics sector is seeking a Logistics Coordinator to support operations in Johannesburg. The ideal candidate will have over two years of experience in logistics or warehouse coordination, strong organizational skills, and proficiency with warehouse management systems. Responsibilities include managing client instructions, coordinating shipments, and ensuring compliance with operational standards.

Qualifications

• 2+ years experience in logistics, planning, or warehouse coordination.
• Training or certification in logistics or warehouse management is advantageous.
• Familiarity with WMS and strong organizational skills preferred.

Responsibilities

• Manage client instructions regarding product storage and dispatch.
• Schedule inbound and outbound shipments and coordinate with operations.
• Maintain accurate records and communicate updates to clients.

Skills

Communication

Organizational Skills

Problem-solving

Attention to Detail

Multitasking

Education

High school diploma or equivalent

Diploma or degree in Logistics, or Supply Chain Management

Tools

Warehouse Management System (WMS)

Microsoft Office

Job description

The Logistics Coordinator supports the Cold Store Manager by executing day-to-day tasks

related to operational planning, scheduling, and client communication. This role

ensures that client instructions are translated into actionable tasks and assists in

monitoring operational efficiency. The Logistics Coordinator plays a critical role in

ensuring smooth workflows, accurate documentation, and timely communication

with both internal teams and clients.

KEY RESPONSIBILITIES :

Client Instruction Management :

• Receive and log client instructions regarding product storage, handling, and dispatch.
• Verify and clarify client requirements with the Cold Store Manager when necessary.
• Ensure that instructions are accurately conveyed to relevant internal departments. All instructions must also be captured on the WMS system.

Operational Coordination :

• Schedule inbound and outbound shipments in alignment with client needs and operational capacity.
• Coordinate with the Operations team to ensure timely execution of storage, inspections and dispatch activities.
• Input all required tasks on the WMS system.
• Arrange inspection activities with the relevant authorities.
• Monitor the progress of daily tasks and escalate issues to the Cold Store Manager as needed.

Documentation and Reporting :

• Maintain accurate records of product movement, including receipts, dispatches, and inventory updates.
• Prepare and distribute operational schedules and updates to relevant stakeholders.
• Generate reports on daily throughput, inventory levels, and order status for the Cold Store Manager.

Communication :

• Act as a point of contact for clients regarding order status and updates.
• Provide clear and timely communication between clients, the Cold Store Manager, and internal teams.
• Address client inquiries and escalate unresolved issues to the Cold Store Manager.

Compliance Support :

• Ensure that all processes align with regulatory and client-specific requirements (e.g. Special Markets, SAGAP, SOLAS, PPECB) as well as internal Standard Operating Procedures.
• Assist in maintaining documentation for audits and inspections as directed by the Cold Store Manager.
• Identify areas for improvement in scheduling and coordination processes.
• Provide feedback to the Cold Store Manager to enhance operational efficiency and client satisfaction.

WHO WE ARE LOOKING FOR :

Educational Requirements :

• High school diploma or equivalent required; a diploma or degree in Logistics, or Supply Chain Management is preferred.
• Training or certification in logistics or warehouse management is advantageous.

Experience :

• 2+ years of experience in logistics, planning, or warehouse coordination, preferably in a fruit cold storage environment.
• Familiarity with scheduling and warehouse management systems (WMS) is an advantage.

Skills :

• Strong organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and inventory management software.
• Attention to detail and ability to maintain accurate records.
• Problem-solving skills and the ability to work under pressure.

Physical Requirements :

• Ability to work in a cold storage environment when needed.
• Flexibility to work extended hours during peak seasons.

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