Logistics Coordinator

This role involves coordinating the logistics for food-servicing equipment deliveries and services, ensuring efficient order fulfillment, and supporting internal teams in maintaining smooth logistical operations.

Location: Stikland, Cape Town

Reports to: Business Owner

Schedule: Monday - Thursdays, 08:00-16:30 & Fridays, 08:00-16:00.

Salary: Market related and commensurate with experience

Responsibilities:

Logistics Coordination:

• Manage and oversee all deliveries for both the Sales (95%) and After-Sales (5%) departments, ensuring smooth and efficient operations.
• Arrange, schedule, and optimize delivery routes to ensure timely and efficient service.
• Monitor and track driver movements, ensuring on-time deliveries and resolving any delays.
• Communicate proactively with clients regarding delivery statuses, ETA updates, or potential delays.
• Arrange and oversee all collections from suppliers as requested by the Procurement Department.
• Oversee the maintenance and servicing of company vehicles, including daily and weekly checklists, monthly reporting, licensing, compliance, and handling accidents, repairs, vehicle tools, and equipment.
• Ensure all drivers' licensing, Professional Driving Permits (PDPs), lessons, and renewals are up to date.
• Work closely with the Stock Controller to coordinate and schedule stock transfers between warehouses and assign vehicles as required.
• Ensure all orders are properly stored, handled, and ready for delivery.
• Implement, maintain, and improve systems and processes for deliveries.

• Accurately process quotes, orders, and invoices related to logistics.
• Handle payments related to logistics services (cash, EFT, credit card).
• Provide logistical support in managing orders, couriers, and delivery follow-ups.

• Supervise drivers and driver assistants, ensuring they complete their tasks efficiently.
• Conduct HR-related tasks for drivers, including performance reviews, disciplinary actions, leave requests, and overall team management.
• Work closely with the logistics and sales teams to ensure seamless operations.
• Participate in team meetings, training, and process improvement discussions.
• Assist colleagues with administration or operational needs when required.
• Collaborate with sales and logistics teams to ensure smooth operational flow.

• 3-5 years of experience in logistics or similar operational roles.
• 1+ years of experience in food servicing equipment logistics or similar, supply chain management, or a similar field.
• Fluent in English; proficiency in an African language or Afrikaans is an advantage.
• Proficient in computer software (emails, Microsoft Office: Word, Excel, etc.).
• South African Driver's License (Code 10 is an advantage).
• Additional qualifications or experience in logistics, operations, or supply chain management is advantageous.
• Own reliable transport to work.

• Strong organizational and multitasking skills.
• Strong leadership abilities with a focus on team management and operational efficiency.
• Effective communication and problem-solving abilities.
• Proactive, self-motivated, and able to work independently.
• Excellent attention to detail with a focus on logistics accuracy.
• Ability to work well in a multi-ethnic and multi-cultural environment.

• Is passionate about logistics and operations.
• Is dedicated to customer satisfaction and timely deliveries.
• Experienced in food servicing equipment logistics or similar and transportation.
• Capable of managing and improving logistics processes.
• Wants to grow and contribute to the success of our brand.