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Job Responsibilities
- Serve as the primary liaison between the Distribution Centre (DC) and stores, ensuring prompt resolution of inquiries and requests in accordance with company's SOPs.
- Uphold Pedros People values and leadership principles, ensuring integration across the business and with new hires.
- Timely collection of invoices from the Accounts Department.
- Reconcile printed invoices against delivery schedules and B2B lists for Finance.
- Manage Nightshift operations, batch pick slips, and verify accuracy.
- Facilitate trip planning, create trip sheets, allocate seals, batch driver packs, and deconstruct invoice packs meticulously.
- Check for stamps, signatures, lug information, verify trip sheets, and reconcile previous day's invoices with the Invoice Handover Sheet.
- Capture customer orders/B2Bs on the sales order report and ensure timely submission.
- Monitor Store WhatsApp Groups for DC queries, escalate issues promptly, and provide feedback on Vehicle ETAs and Poultry Claims.
- Note and escalate store special requests, monitor seal pictures, and document empty lug counts.
- Perform relief supervisory and debrief duties as needed.
- Manage data capture responsibilities, including Claim Tracker, Poultry Shortages Document, and related updates.
- Handle administrative tasks, create ad-hoc trip sheets, file documents, and assist with non-routine duties.
- Ensure effective communication by posting ETAs and notifying customers of delays.
- Manage logistics processes, including transportation, shipment tracking, and analysis to improve efficiency.
- Coordinate with other departments to support supply chain activities.
- Implement and maintain logistics software and systems.
- Attend to store queries, schedule trucks for repairs, and monitor trips and drivers.
Requirements
- Matric; a bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
- Proven experience as a logistics administrator or similar role within a distribution center.
- Deep knowledge of logistics and supply chain processes.
- Proficiency in logistics and inventory management software and MS Office.
- Strong organizational and time management skills.
Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Restaurants
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