Lodge Manager | Remote Luxury Safari Camp | Kenya | Ss

HotelJobs; South Africa; A distancia; ZAR 663.000 - 995.000; Jornada completa

Descripción de la vacante

Kendrick Recruitment is seeking an experienced Lodge Manager to oversee a remote luxury safari camp in Kenya. The role combines high-end guest service with strong staff leadership and rigorous operational standards required in an isolated environment.

The ideal candidate will navigate managing a sizable team, delivering consistently excellent guest experiences, and maintaining cost-effective operations in a remote setting.

Formación

• Proven experience in lodge management or senior hospitality leadership.
• Strong staff leadership with a hands-on approach.
• Excellent communication and guest service focus.
• Ability to manage operations in a remote, isolated setting.

Responsabilidades

• Oversee day-to-day lodge operations and guest satisfaction.
• Lead and motivate a large on-site team with clear accountability.
• Set and enforce operational standards and procedures.
• Manage guest relations and address concerns promptly.
• Coordinate with departments to ensure seamless service delivery.

Conocimientos

Leadership

Staff management

Guest relations

Operations

Communication

Educación

Bachelor's degree in Hospitality Management

Herramientas

MS Office

Hospitality software

Descripción del empleo

NOW HIRING: Lodge Manager | Remote Luxury Safari Camp | Kenya

About the Opportunity Kendrick Recruitment is seeking an experienced and confident Lodge Manager to oversee the operations of a remote luxury safari camp in Kenya. The property accommodates a small number of guests and employs a sizeable team, requiring a hands-on leader who can balance exceptional guest experiences with effective staff management and operational excellence. This is an excellent opportunity for a strong hospitality professional who is comfortable working in an isolated environment and leading an established team with professionalism, patience and confidence. Applications from a management couple will also be considered.

Key Responsibilities

• Oversee the day-to-day operations of the camp, ensuring consistently high standards of service and guest satisfaction.
• Lead, manage and motivate a large team, promoting accountability, teamwork and professional development.
• Build positive working relationships with staff while implementing operational standards and procedures.
• Manage guest relations, ensuring personalised service and the effective resolution of concerns.
• Work closely with all departments to maintain smooth and efficient operations.
• Monitor staff performance and address operational challenges with fairness, consistency and confidence.
• Ensure that housekeeping, food and beverage, maintenance and general camp operations meet luxury hospitality standards.
• Manage stock, resources and operational costs effectively.
• Maintain clear communication with senior management and provide regular operational updates.
• Adapt to the challenges of managing a remote property with limited external support.

Key Requirements

• Proven experience in lodge management or a senior management position within a luxury safari lodge, remote camp or comparable hospitality property.
• Strong staff-management skills, ideally with experience leading large teams.
• Confident, articulate and professional communication skills.
• A kind but direct leadership style, with the ability to manage established teams without being unnecessarily forceful.
• Excellent interpersonal skills, emotional intelligence and conflict-resolution abilities.
• Strong organisational, administrative and problem-solving skills.
• The ability to work independently and make sound decisions in a remote environment.
• Resilience, adaptability and a hands-on approach to daily operations.
• Previous experience in East Africa or a similarly isolated safari destination will be advantageous.
• A well-spoken and self-assured professional who can earn the respect of an established team through consistency, fairness and strong leadership.
• Comfort with being the sole expatriate on the property, and an understanding of the responsibilities of managing a remote camp.

Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.