Lodge Manager | Remote Luxury Safari Camp | Kenya | Lb

HotelJobs; South Africa; Remote; ZAR 694,000 - 1,156,000; Full time

Job summary

Kendrick Recruitment is seeking an experienced Lodge Manager to oversee operations of a remote luxury safari camp in Kenya. The role requires hands-on leadership to balance guest experiences with staff management in a secluded setting.

You will supervise a large team, maintain high service standards, manage budgets and resources, and collaborate across departments to ensure flawless operations. Applications from a management couple are welcome.

Qualifications

• Experience in lodge management or luxury safari lodge.
• Strong staff-management and leadership abilities.
• Excellent guest service and communication skills.

Responsibilities

• Oversee daily camp operations and guest satisfaction.
• Lead and motivate a large staff team.
• Implement and monitor operational standards and procedures.
• Manage guest relations and resolve concerns promptly.
• Coordinate with departments to ensure smooth operations.
• Monitor staff performance and address challenges fairly.
• Ensure housekeeping, food & beverage, and maintenance meet luxury standards.
• Manage stock, resources and costs effectively.
• Provide regular updates to senior management.

Skills

Staff management

Guest relations

Communication

Job description

NOW HIRING: Lodge Manager | Remote Luxury Safari Camp | Kenya

About the Opportunity Kendrick Recruitment is seeking an experienced and confident Lodge Manager to oversee the operations of a remote luxury safari camp in Kenya. The property accommodates a small number of guests and employs a sizeable team, requiring a hands-on leader who can balance exceptional guest experiences with effective staff management and operational excellence. This is an excellent opportunity for a strong hospitality professional who is comfortable working in an isolated environment and leading an established team with professionalism, patience and confidence. Applications from a management couple will also be considered.

Key Responsibilities

• Oversee the day-to-day operations of the camp, ensuring consistently high standards of service and guest satisfaction.
• Lead, manage and motivate a large team, promoting accountability, teamwork and professional development.
• Build positive working relationships with staff while implementing operational standards and procedures.
• Manage guest relations, ensuring personalised service and the effective resolution of concerns.
• Work closely with all departments to maintain smooth and efficient operations.
• Monitor staff performance and address operational challenges with fairness, consistency and confidence.
• Ensure that housekeeping, food and beverage, maintenance and general camp operations meet luxury hospitality standards.
• Manage stock, resources and operational costs effectively.
• Maintain clear communication with senior management and provide regular operational updates.
• Adapt to the challenges of managing a remote property with limited external support.

Key Requirements

• Proven experience in lodge management or a senior management position within a luxury safari lodge, remote camp or comparable hospitality property.
• Strong staff-management skills, ideally with experience leading large teams.
• Confident, articulate and professional communication skills.
• A kind but direct leadership style, with the ability to manage established teams without being unnecessarily forceful.
• Excellent interpersonal skills, emotional intelligence and conflict-resolution abilities.
• Strong organisational, administrative and problem-solving skills....