Lodge Manager | Luxury Lodge | Arusha

HotelJobs; South Africa; On-site; ZAR 823,000 - 1,317,000; Full time

Benefits offered by this job

Live-in accommodation

Meals on duty

Staff meals

Job summary

HotelJobs in Tanzania is recruiting on behalf of a leading luxury hospitality group for an experienced and guest-focused lodge manager to helm an exclusive lodge in Arusha. You will lead all departments, ensuring impeccable service and personal guest experiences from arrival to departure.

The role requires a hands-on leader, strong financial skills, and the ability to coach a diverse team. Local Tanzanian candidates are preferred, with live-in accommodation and benefits on offer.

Qualifications

• Diploma or degree in hospitality or related field.
• Minimum of 5 years' management experience in a luxury lodge environment.
• Proven ability to deliver exceptional, personalised service to discerning guests.
• Strong all-round knowledge of lodge operations, including F&B, housekeeping, spa, maintenance and grounds.
• Sound financial skills, including budgeting, cost control, capex and opex management and asset registers.
• Experience in stock and store control, including running a lodge shop.
• Hands-on people management experience: rosters, leave, appraisals, disciplinary processes and staff welfare.
• A natural trainer and mentor who can coach heads of department and junior staff to consistent standards.
• Computer literate, with good working knowledge of Word, Excel, Outlook and PowerPoint.
• A self-motivated, visible leader with a warm and professional guest presence.
• Excellent communication skills and strong attention to detail.
• Willing to be based at the lodge in Arusha, Tanzania.

Responsibilities

• Oversee F&B, housekeeping, spa, maintenance and grounds.
• Take financial accountability: budgets, capex, opex, asset registers.
• Personally welcome guests and own the guest experience from arrival to departure.
• Train and mentor heads of department and staff to consistent standards.
• Manage staff welfare, rosters, leave, and disciplinary processes.
• Stock and lodge shop management and stock control.

Skills

Guest service excellence

Leadership

Budgeting & financial control

Staff development

Education

Diploma or degree in hospitality

Job description

? ?? ??????????? ??????????? is recruiting on behalf of a leading luxury hospitality group in Tanzania for an experienced and guest-focused ????? ??????? Our client is a respected hospitality company and are looking for a polished, hands-on lodge manager to take the helm of an exclusive lodge in Arusha, making sure every guest enjoys a truly memorable stay. The successful candidate will oversee every department, including food & beverage, housekeeping, spa, maintenance and grounds, and will personally welcome guests and take ownership of their experience from arrival to departure. The role carries full financial accountability for the lodge, covering budgets, operating and capital spend, asset and stock control, as well as the training, welfare and performance of the lodge team.

? Please note - Local (Tanzanian) candidates will be given preference.

• A diploma or degree in hospitality or a related field.
• A minimum of 5 years' management experience in a luxury lodge environment.
• Proven ability to deliver exceptional, personalised service to discerning guests.
• Strong all-round knowledge of lodge operations, including F&B, housekeeping, spa, maintenance and grounds.
• Sound financial skills, including budgeting, cost control, capex and opex management and asset registers.
• Experience in stock and store control, including running a lodge shop.
• Hands-on people management experience: rosters, leave, appraisals, disciplinary processes and staff welfare.
• A natural trainer and mentor who can coach heads of department and junior staff to consistent standards.
• Computer literate, with good working knowledge of Word, Excel, Outlook and PowerPoint.
• A self-motivated, visible leader with a warm and professional guest presence.
• Excellent communication skills and strong attention to detail.
• Willing to be based at the lodge in Arusha, Tanzania.

?????? – On application with live in benefits

?????? ???? – Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Thank you.