Lodge Manager (Live-In) - Guest Experience Leader

MyCareerCraft

Hluhluwe

On-site

ZAR 420,000 - 620,000

Full time

4 days ago

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Benefits offered by this job

Live-in accommodation

Job summary

MyCareerCraft is recruiting a seasoned Lodge Manager for a 25-room lodge near Hluhluwe-iMfolozi Park. The role covers daily operations, housekeeping, bar and restaurant, and guest services, with live-in accommodation provided.

You will lead and train staff, manage bookings, budgets and compliance, and ensure outstanding guest experiences in a remote bushveld setting. Applicants should have 3–5 years of lodge/hotel management, strong people skills, experience with reservations platforms

Qualifications

Minimum 3–5 years' management experience in a lodge/hotel.
Hands-on F&B experience, including bar and restaurant operations.
Proven ability to lead and develop rural community staff.
Sound budgeting, cost control, and monthly reporting skills.
Fluency in English; Zulu is advantageous; valid driver’s license.

Responsibilities

Manage the full daily operation of the lodge, from accommodation and housekeeping to the bar, restaurant and grounds.
Lead, schedule and train the staff team and manage performance and discipline in line with South African labour law.
Manage bookings, occupancy and guest communication, and deliver an excellent guest experience.
Control stock, purchasing, budgets and costs, and report regularly to the owner.
Maintain health, safety, hygiene and liquor licensing compliance.
Oversee maintenance of the buildings, equipment and grounds.
Promote the lodge and handle guest reviews and feedback.