Lodge Manager

Tyron Consultancy; Hluhluwe; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Tyron Consultancy is seeking a Lodge Manager for an exclusive lodge in Hluhluwe, KZN. The successful candidate will manage staff, ensure exceptional service for guests, and maintain high hospitality standards. This live-in position requires a proactive individual with relevant experience and a hospitality qualification.

Qualifications

• 3 years’ experience as a Camp Manager required.
• Valid unendorsed SA driver’s license essential.
• Must adhere to World Class Hospitality and Service Standards.

Responsibilities

• Prepare welcome and departure notes for guests.
• Check guests in and manage special requests.
• Provide superior service and quality to guests.

Skills

Communication skills

Organisational ability

Lateral thinking

Proactive

Education

Hospitality qualification

Job description

Lodge Manager position available in Hluhluwe, Kwazulu Natal.

Exclusive 6 bed lodge is recruiting a Lodge Manager with 3 years’ experience as a Camp Manager. This role is live-in at a lodge near Hluhluwe. It is open to single applicants and regret no pets.

Experience required:

• Experience in the service industry especially in dealing with guests and staff
• Hospitality qualification
• Valid unendorsed SA driver’s license essential
• Communication skills – with guests and fellow staff members
• Standard of your work must exceed the standard of the lodge
• Good organisational ability
• Lateral thinking ability
• Initiative
• Must adhere to World Class Hospitality and Service Standards
• Professional, courteous, hospitable to guests
• Must be able to cope under pressure to meet guests needs
• Must be able to lead people and correct things when needed
• Honest, have good integrity, proactive and driven person who has career ambitions

Duties and Responsibilities:

• Prepare welcome and departure notes for guests
• Check guests in during the day and manage dietaries, children, or any other special requests
• Implement and follow the BOPs
• Host guests
• Check set ups
• Check guests out and do daily room checks
• Provide superior service and quality to guests
• Manage bar orders
• Manage staff