Lodge Manager

Executive Placings; Hluhluwe; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading lodge in Hluhluwe is seeking a Lodge Manager with a strong background in hospitality and guest service. This live-in position requires a dedicated professional with 3 years of Camp Manager experience. Duties include managing staff, ensuring excellent guest experiences, and upholding high hospitality standards. Ideal candidates must possess strong communication skills, organisational abilities, and a proactive attitude.

Qualifications

• 3 years’ experience as a Camp Manager.
• Valid unendorsed SA driver’s license essential.
• Experience in guest service and hospitality.

Responsibilities

• Prepare welcome and departure notes for guests.
• Manage check-ins, dietary requests, and guest needs.
• Provide superior service and manage staff effectively.

Skills

Communication skills

Organisational ability

Lateral thinking

Initiative

Leadership

Integrity

Guest handling

Education

Hospitality qualification

Job description

Exclusive 6 bed lodge is recruiting a Lodge Manager with 3 years’ experience as a Camp Manager. This role is live-in at a lodge near Hluhluwe. It is open to single applicants and regret no pets.

Experience required:
Experience in the service industry especially in dealing with guests and staff
Hospitality qualification
Environment
The surrounding communities
The country
Valid unendorsed SA driver’s license essential
Communication skills - with guests and fellow staff members
Standard of your work must exceed the standard of the lodge
Good organisational ability
Lateral thinking ability
Initiative
Must adhere to World Class Hospitality and Service Standards
Professional, courteous, hospitable to guests
Must be able to cope under pressure to meet guests needs
Must be able to lead people and correct things when needed
Honest, have good integrity, proactive and driven person who has career ambitions

Duties:
Prepare welcome and departure notes for guests
Check guests in during the day and manage dietaries, children, or any other special requests
Implement and follow the BOPs
Host guests
Check set ups
Check guests out and do daily room checks
Provide superior service and quality to guests
Manage bar orders
Manage staff