Lodge Anchor & Maintenance Couple

Phoenix Recruitment; Limpopo; On-site; ZAR 150 000 - 300 000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Lodge Anchor & Maintenance Couple for their stunning lodge in a private game reserve. This exciting role involves performing essential maintenance tasks, ensuring guest comfort, and managing lodge operations, including administration and quality control of services. Candidates should possess strong mechanical skills, excellent organizational abilities, and a passion for guest satisfaction. Join a dynamic team in a beautiful setting, where you can make a real impact on guest experiences while enjoying a balanced leave cycle of 6 weeks on and 2 weeks off.

Benefits

Accommodation

Uniform

Qualifications

• Grade 12 is required, with additional qualifications being advantageous.
• Experience in maintenance and front of house roles in hospitality.

Responsibilities

• Perform maintenance tasks including plumbing and electrical work.
• Manage lodge operations and ensure guest satisfaction.

Skills

Basic mechanical repairs

Fault-finding skills

Electrical maintenance

Plumbing installations

Organizational skills

Customer care skills

Leadership skills

Communication skills

Education

Grade 12

Trade Test qualification

Game Lodge Management qualification

Tools

Reservations management systems

Job description

Luxury Lodge in Welgevonden Private Game Reserve is looking for a Lodge Anchor & Maintenance Couple.

Maintenance: Duties:

1. Perform routine emergency maintenance tasks, including plumbing, electrical work, and carpentry.
2. Diagnose and repair air conditioners, kitchen appliances, and gas equipment efficiently.
3. Conduct fault-finding and troubleshooting for technical and mechanical issues across the lodge.
4. Maintain and repair infrastructure, including guest rooms, common areas, and outdoor facilities.
5. Ensure all work adheres to safety and quality standards, prioritizing guest comfort and satisfaction.
6. Collaborate with other departments to resolve maintenance issues promptly.
7. Maintain accurate records of completed tasks and report recurring issues to management.
8. Respond to guest queries or concerns professionally, maintaining high service standards.
9. Assist with landscaping, pool maintenance, and other general upkeep as needed.
10. Be available for on-call duties working flexible hours, including weekends and holidays.

Requirements:

1. Grade 12
2. Trade Test qualification would be an advantage.
3. Basic mechanical repairs & fault-finding skills.
4. Valid Driver’s License.
5. Electrical maintenance and repairs, including fault finding on kitchen appliances and air conditioners.
6. Plumbing installations and troubleshooting.
7. Excellent organizational skills, with an ability to prioritize important projects.
8. Knowledge of gas equipment maintenance.

Lodge Anchor: Duties:

1. General administration, accounts and stock control.
2. Quality control of food, food presentation and service.
3. Motivating staff and leading them.
4. Have a strong eye for detail with regards to all lodge rooms, service & food.

Requirements:

1. Grade 12
2. A formal Game Lodge Management qualification will be an advantage.
3. Minimum 2-4 years in Front of House in 4–5-star establishments.
4. Excellent sales & customer care skills.
5. Have good organizational skills.
6. Knowledge of reservations management systems an advantage.
7. Well-spoken and well presented.
8. Resilient & flexible.
9. Strong leadership and communication skills.
10. Must be able to work under pressure.
11. Manage guest delight events with passion.

Package on offer includes:

1. Accommodation
2. Uniform

Leave cycles:

6 weeks on / 2 weeks off