Lodge Anchor

Findojobs South Africa; Mpumalanga; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A hospitality service provider in KwaZulu-Natal seeks a Lodge Manager. The role involves overseeing daily lodge operations, welcoming guests, and ensuring high service standards. Candidates should have 2-3 years of lodge experience and excellent interpersonal skills. Preferably, candidates should possess a driver's license and own transport. This position offers opportunities to enhance guest experiences in a dynamic lodge environment.

Qualifications

• Minimum 2-3 years lodge experience in a guest-facing role.
• Strong hosting and interpersonal skills required.
• Computer literate; lodge software knowledge beneficial.

Responsibilities

• Welcome and host guests, ensuring exceptional service.
• Oversee daily lodge operations with department heads.
• Handle guest requests and feedback professionally.

Skills

Hosting skills

Interpersonal skills

Communication skills

Organizational abilities

Attention to detail

Tools

Microsoft Office

Lodge software

Job description

Key Responsibilities:

• Welcome and host guests, ensuring exceptional service throughout their stay
• Oversee daily lodge operations in collaboration with department heads
• Ensure smooth communication between guest services, kitchen, and activities teams
• Handle guest requests, feedback, and special arrangements professionally
• Support in stock control, ordering, and lodge administration
• Maintain high housekeeping and presentation standards
• Stand in for lodge management when required

Requirements:

• Minimum 2-3 years lodge experience in a guest-facing role
• Strong hosting and interpersonal skills
• Excellent communication and organizational abilities
• Well-presented, confident, and service-oriented
• Computer literate (Microsoft Office; Lodge software beneficial)
• Team player with attention to detail
• Driver’s license and own transport preferred