Lodge Administrator â General and HR

Phoenix Recruitment; Bela-Bela; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency in Limpopo is seeking a skilled HR Administrator to manage the HR Department in the hospitality industry. The successful candidate will oversee HR administration, serve as a contact point for employees, and ensure compliance with labor laws. A minimum of 2 years of experience and proficiency in Microsoft Office is crucial. Join a team focused on employee relations and effective HR practices.

Qualifications

• At least 2 years of experience as a Lodge / HR Administrator in the hospitality industry.
• Experience in Health and Safety administration.
• Valid RSA ID required.

Responsibilities

• Manage the Human Resources Department and oversee all aspects of HR administration.
• Serve as the first point of contact for HR queries.
• Review and renew company policies to ensure legal compliance.

Skills

Organizational skills

Communication skills

Interpersonal skills

Problem-solving skills

Attention to detail

Education

Business administration qualification

Tools

Microsoft Office Suite

Hotel management software

Job description

Duties :

Reporting directly to the General Manager & Group HR Manager, you will manage the Human Resources Department and oversee all aspects of HR administration, including:

• Maintaining and updating employee records, managing HR documents and internal databases such as leave records.
• Serving as the first point of contact for employees and external partners regarding HR queries.
• Handling employee documentation, including contracts, recruitment paperwork, and starter packs.
• Coordinating employee relations, payroll, benefits, and training.
• Reviewing and renewing company policies to ensure legal compliance.
• Reporting regularly on HR metrics, such as company turnover.
• Assisting with payroll by providing relevant employee information (e.g., holiday and sick days).
• Supporting annual statutory reporting requirements like WSP / EE.
• Managing staff accommodation and employee benefits.
• Preparing monthly/weekly management reports.
• Providing administrative support to management (scheduling meetings, preparing reports, handling correspondence).
• Ensuring compliance with health, safety, and company regulations.
• Supporting team members with various tasks and maintaining accurate HR, H&S, and training records.
• Administering staff accommodation and assisting with reporting.
• Ensuring timely completion of toolbox talks and risk inspections.
• Conducting orientation and induction for new employees.
• Collaborating with Head Office for quick and accurate response requests.
• Assisting in the recruitment process.
• Regularly inspecting staff areas for cleanliness and adherence to agreements.

Requirements :

• At least 2 years of experience as a Lodge / HR Administrator in the hospitality industry.
• Experience in Health and Safety administration.
• A business administration qualification is advantageous.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite and hotel management software.
• Ability to multitask, attention to detail, problem-solving skills, and a positive attitude.
• Good understanding of employment law and ensuring HR compliance.
• Planning, executing, monitoring, and reporting skills.
• Experience in quality assurance and risk management.
• Excellent command of English, with good writing skills.
• Solid interpersonal skills.
• Valid RSA ID required.